*Please read the description in it's entirety before applying.

Join us for an exciting opportunity to explore careers as a Security Escalation Specialist with Stealth Monitoring. Learn more about our company, discover the responsibilities of the role, and chat with our team to find out if this is the perfect fit for you. Don't miss out on this chance to take your career to the next level!

This will be a virtual job fair and will be taking place on both:Wednesday, April 24th from 11am to 2pm CST

and

Tuesday, May 14th from 11am to 2pm CST

To register for the job fair, please apply to this posting with your resume and answer the screening questions. Afterwards, one of our Talent Acquisition Specialists will reach out to you with further information including a Microsoft Teams link to join the Virtual Job fair at your chosen date and time.

The job description for the position we are hiring for is below:

Position Summary

Stealth Monitoring offers exciting in-office positions allowing us to provide exceptional remote services to our customers. Our Security Escalation Specialists are a part of our leadership team at the heart of our business. They are passionate about the work we are doing and require nothing less than perfection from themselves and their team. Our reputation depends on it. Our Security Escalation Specialists are tasked with the management of our Detection Specialists and support our supervisors during their shift as it pertains to the Monitoring Center and any peripherals at clients’ sites. Until June 30th, 2024, Stealth will be offering sign-on bonuses of $500 after 3 months of consecutive employment and $500 after 6 months of consecutive employment.

Duties & Responsibilities

• Review camera footage and assess potential security risk events identified by a Detection Specialist.
• Responsible for understanding client specific requirements and protocols.
• Deter suspicious or unwanted activity from client properties.
• Responsible for contacting appropriate authorities with urgency (Police, Fire, Guard, etc.).
• Self-motivated with excellent communication skills.
• Answer inbound calls while utilizing a multi-line phone system.
• Communicate with internal and external stakeholders.
• Special projects as assigned (audits, process documentation, research, etc.).
• Monitor camera alarms for assigned sites/station and act accordingly based on the events and severity of activity observed.
• Strong typing skills, 40 wpm – minimum.
• Able to multitask using different computer programs.
• Ability to work under pressure while observing and handling live criminal events.
• Excellent organizational and time management skills.
• Experience with Microsoft office-word, excel.
• Ability to effectively use google maps.
• Ability to maintain confidentiality of legally protected information.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong attention to detail skills.

Qualifications

• High school diploma
• Previous experience and success as a Detection Specialist preferred.
• Computer literacy and excellent knowledge of video monitoring software.

Competencies

• Composure – Can handle stress, does not get knocked off balance by the unexpected
• Timely Decision Making – Able to make quick decisions under tight deadlines and pressure.
• Decision Quality – Most decisions are correct and accurate using a mixture of analysis, wisdom, judgement, and experience.

Physical Requirements

• Must always remain alert during working hours.
• Ability to sit for long periods of time.

Working Conditions

• Office environment
• Ability to work nights, weekends, and holidays, as needed.

Stealth Monitoring does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, family care status, veteran status, marital status, sexual orientation, gender identity or gender expression, or any other consideration made unlawful by federal, state, or local laws.