We are seeking a motivated and experienced Healthcare IT Business Analyst to join our dynamic team in Phoenix, AZ As a Healthcare IT Business Analyst, you will play a critical role in bridging the gap between our HL7 based national healthcare data network operations and government clients in the Immunization Information system industry. Your primary focus will be on analyzing customer technology business needs and requirements, understanding stakeholder needs, and translating requirements into effective IT solutions within the healthcare domain.

Requirements Gathering:

• Collaborate with STC|One jurisdictions and federal government clients to gather technical and functional data requirements.
• Define and document requirements, use cases, user stories, and acceptance criteria for projects and products.
• Gather end-user requirements through user interviews, competitor reviews, and brainstorming sessions.
• Collaborate with clients, technical teams, and internal engineering teams to create and implement solutions.

System Integration:

• Work with internal data network connection onboarding team and government clients to ensure success data connections (including testing and post go -live hyper care).
• Work with client technical teams, internal IT Operations Teams and development to create standard project SDLC documentation (Requirements, Development Plan, Test Plan, and Release and Deployment Plans). This includes translating STC Agile development documentation into Waterfall Project Documentation.
• Produce business process flow diagrams.

• Ensure that healthcare IT solutions comply with relevant industry regulations, standards, and healthcare privacy requirements (including NIST, AIRA, MIROW, etc.) by staying updated on changes in healthcare regulations that may impact IT systems.
• Maintain and ensure compliance with HL7 industry standards.

• Manage the customer relationship during delivery and serve as the primary technical interface with the customer. 
• Manage customer complaints, changing requirements and corrective actions, while avoiding "Scope creep".
• Prepare a clear and effective communications and ensure proactive clear communication of all relevant information to the customer and to all stakeholders.
• Experience working with technology teams, other Project Managers in an project management office environment. 

Required:

• Minium of a bachelor's degree in computer science, Public Health, Information Technology, or a related field.
• Experience as a System Integrator or a similar customer or consulting facing role with a minimum 3 years' experience.
• 3-5 years of Healthcare IT experience
• 3-5 years with HL7 experience.
• Strong understanding of SDLC best process and standard documentation (waterfall and Agile).
• Experienced in leading outcome driven technical calls between clients, vendors, and internal teams.
• Strong knowledge of hardware, software, and network components.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and collaboration skills.
• Minium of one year experience working with Atlassian products (Jira/Confluence), MS Products, Azure, MS Project,

Preferred:

• Product management experience with modern SaaS web applications in an agile environment.
• Familiarity with various operating systems and programming languages.
• Experience in Waterfall SDLC and Agile methodologies.
• Experience working under a PMO and standard Project Management tooling (MS Project and Project Online/PWA specifically
• Prefer candidates with 2-3 SaaS Product Support in the HealthCare Technology industry.
• Experience with UI/UX design
• Experience with JSON, Oracle, SQL, AWS, and HTML preferred.

About Us
 When you choose STChealth, you will be choosing a small company where you can make a big contribution. You'll be choosing a long-standing industry leader who has a 35-year history but a start-up mentality. And you'll be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem world-wide.

Awarded by AZ Central as one of Arizona's Top Workplaces 3 years running, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities.

Located in the Warehouse District, we are proud to be a part of the dynamic and creative PHX Core Innovation Hub. We have an open-office layout with lots of room for the collaboration and inspiration that feeds all the great ideas that start here.
Benefits? Ours are outstanding. Some of the highlights include a 100% company-paid medical plan, 401(k) matching, flexible hybrid schedule, casual dress, dog days, a focus on well-being, unlimited volunteer hours, and an amazing amount of paid time off.

Apply today to join our team!

Must be a United States citizen or have authorization to work in the United States as defined by the Immigration Act of 1986. STChealth is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected Veteran status.