You haven't searched anything yet.
The Front Desk Agent to check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction
JOB REQUIREMENTS
· Welcome guests by greeting, answering questions, and responding to requests
· Register guests by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys
· Establishes credit by verifying credit cards of obtaining cash
· Communicate hotel facilities and services to all guests
· Provide information on the local area and points of interest
· Assisting guests with arrivals and departures
· Keep records of occupied rooms and guests
· Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, and other general product knowledge to answer guest questions and inquiries
QUALIFICATIONS
· Ability to work in a fast-paced environment, with a high emphasis on customer service
· Ability to ensure all department and hotel services, such as check in procedures, professional telephone etiquette, reservations, etc are followed
· Ability to effectively deal with internal and external customers, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
· Excellent communication
Job Type: Full-time
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Schedule:
Work setting:
Application Question(s):
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Accommodations
$30k-39k (estimate)
05/11/2024
09/06/2024
aspensuitesrochester.com
ROCHESTER, MN
25 - 50
2019
JOHN PESICKA
<$5M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Guest Service, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.