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Were looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. Youll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! This is a part time position 2 days a week Saturday 9am-5pm Sunday 9am-4pm.
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Handle customer complaints as necessary
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests needs involving room rates, available rooms, amenities, rewards programs, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
High school graduate, GED recipient, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Exhibits working knowledge of Microsoft Office and reservation management systems
Well-versed in taking telephone calls and handling stressful situations
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company:
stayAPT Suites hotel brand is currently seeking Resident General Managers for their expanding portfolio of mid-priced Extended-Stay hotels. stayAPT hotels boast the largest living space in the mid-tier extended stay segment with 500 sq ft suites. stayAPT Suites was designed for guests who need accommodations for an extended period of time, offering full kitchens, high-speed internet access, and a living space separated from the bedroom. stayAPT Suites was launched as a new extended-stay brand in January 2020. This is an exciting opportunity to be on the ground floor of a hotel brand positioned to be a disruptor in the extended stay hotel industry.
Full Time
$28k-36k (estimate)
04/30/2024
05/13/2024
The following is the career advancement route for Hotel Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Receptionist. You can explore the career advancement for a Hotel Front Desk Receptionist below and select your interested title to get hiring information.