The School District of Westfield is looking for a talented and motivated full-time Technology Services Support Technician. The School District of Westfield serves approximately 1050 students and comprises a high school/middle school, elementary schools in 3 communities, with students attending from 4 communities. The District is located in beautiful south-central Wisconsin on Interstate 39. Westfield is approximately 40 miles south of Stevens Point and 50 miles north of Madison.

The Technology Service Support Technician plays a crucial role in ensuring the smooth operation of technology services within the school district.

• This position involves providing technical support to students, faculty, and staff, maintaining hardware and software systems, and assisting in the implementation of various technology initiatives.
• This position collaborates with staff and administrators throughout the district.
• Two years of experience working in a school district and experience in Google Administration preferred.

Essential Duties and Responsibilities

• Troubleshoot, diagnose, and solve hardware or software faults; replace parts as required Install and configure computer hardware operating systems and applications.
• Prioritize and manage help desk tickets.
• Test and evaluate new technology Assist on current cybersecurity implementation methods and practices across the District.
• Participate in and plan technology refresh cycles (both infrastructure and end-user devices).
• Support teaching and learning technology with professional development and district initiatives.
• Access software updates, drivers, knowledge bases, and frequently asked question resources on
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals as needed.
• Support the maintenance of accurate inventory of District owned hardware.
• Support the installation and implementation of district/state assessments and interactive software on individual computers.

Knowledge, Skills and Abilities

• Knowledge and understanding of operating within a Windows & Google environment Ability to solve technical problems and deal with a variety of situations where standardization exists whenever possible.
• Knowledgeable about a wide variety of devices.
• Ability to perform duties with awareness of all district requirements and Board of Education.

See complete job description at this link https://docs.google.com/document/d/18pPS_mMEz6x6PO0cR5aFkTK6KI9xNU431A4aCobf1Pg/edit

Salary will be based on qualifications and experience.

The District provides a competitive and comprehensive package of benefits to its employees, some benefits are:

• WRS Retirement
• Health and Life Insurance
• Flexible Spending Plan
• Paid Time off - Vacation, Holiday Pay, Sick Leave and Vacation Days

Hours 8:00 am-4:00 pm. Traveling to all buildings in the district is a requirement. A background check and pre-employment medical appointment (paid for by the district) is required for the selected candidate.

Candidates must have:

• Associate Degree or equivalent experience in a relevant technology area.
• Minimum of four years experience working with technology systems and experience with customer service roles.
• Preference for proven successful leadership experience in a similar role.

Applications must be submitted by May 10, 2024.