The Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) is recruiting for a Regional Field Operations Supervisor. DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in and being taken care of in health and residential care facilities.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $35/month for single plans and $87/month for family plans, after 2 months of state service.
• Participation in the Wisconsin Retirement System, which is considered among the best in the country!
• Public Service Loan Forgiveness Program employer.

This position offers the option to work remotely up to 3 days per week and will be headquartered in the Southeastern Regional Office in Milwaukee WI. This schedule may vary based on training or operational need. Click here to see a map of the DQA regions.

Click here to see what working for the State of Wisconsin is all about!

As the Regional Field Operations Supervisor, you will be responsible for directing multidiscipline professional staff in the timely surveys of licensed assisted living facilities. In this position, you will maintain consistency in the application of state licensure code requirements. Additionally, you will function as an Assisted Living Surveyor and conduct surveys, as needed, to determine compliance with the state licensure codes and certification regulations.

The starting salary is between $38.00 and $41.78 per hour (approximately $79,000 and $86,900 per year) depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as a Health Services Supervisor and is in pay schedule and range 81/03.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

This position requires the ability to drive a State provided vehicle or the ability to provide one's own transportation. In order to become authorized to drive a State provided vehicle, you must meet the requirements of the State of Wisconsin Fleet Vehicle Policy, which are:

• Must have a valid driver's license;
• Must have minimum of two years licensed driving experience;
• Must be 18 years of age.

Additionally, your driving record MUST NOT reflect any of the following conditions:

• Three or more moving violations and/or at-fault accidents in the past two years;
• Operating While Intoxicated (OWI)/Driving Under the Influence (DUI) citation within the past 12 months;
• Suspension or revocation of driver's license.

All state employees are required to report their COVID vaccination status, whether they are vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

For positions that do allow remote working flexibility, although residency in the State of WI is not required for permanent positions, it is not anticipated that working outside of WI or bordering cities will be allowed as positions may at times need to report to office locations in WI on short notice.

All appointees are subject to the DHS flu-shot policy.

DHS does not sponsor work visas for these positions, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

Minimally qualified applicants will have all of the following:

• Experience supervising, coaching or leading staff (e.g., hiring, discipline, conflict resolution, conducting performance evaluations, delegation and monitoring of workload, etc.).
• Experience with survey processes for assisted living or health care facilities (e.g., care and quality of life assessments, interviews, fire safety code review, investigatory skills, etc.).
• Experience interpreting and applying State regulations related to assisted living facilities.

Well-qualified applicants will also have one or more of the following:

• Experience working in an assisted living facility.
• Experience conducting quality assurance/quality improvement reviews.
• Experience overseeing teleworking of multiple, professional disciplines.

Your letter of qualifications is limited to 2 pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

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Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

For technical assistance and general information, please see Commonly Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Katie Detert in Human Resources at Katiee.Detert@dhs.wisconsin.gov.

The deadline to apply is May 22, 2023 at 11:59pm.