We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations, DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

The Wisconsin DNR is hiring an LTE (Limited Term Employee) – Office Associate at our Central Headquarters, in Madison, WI.

This posting may be used to fill future similar vacancies.

This position assists in administering the statewide wastewater, municipal waterworks, and small water system (OTM/NN) operator certification programs and the septage, landfill and incinerator operator certification programs authorized under Wisconsin Administrative Codes ch. NR 113 and 114, and well drillers and pump installers certifications under NR 812. This position assists with processing of applications, renewal forms and printing and mailing reminders. The assistant is responsible for processing operator exam applications, assembly of the exam packets and proctoring the operator exams. This position utilizes the Environmental Licensing and Certification (ELC) database and will be responsible for data entry and running of reports.

30% Document Processing

• Process operator renewal forms, print and mail renewal reminders
• Process operator training attendance rosters and training report forms
• Scan, file and organize experience forms, applications, and septage vehicle inspections

30% Office Support

• Sort and triage incoming mail
• Responsible for processing outgoing mail
• Responsible for maintaining documents based on the record retention policy and creating electronic versions of documents

20% Assemble, Administer and Proctor Exams

• Process operator exam applications
• Assemble exam packets
• Administer and proctor exams in various locations around the state

10% Data Entry and Customer Service

• Run reports such as certificates, exam confirmation letters, exam result letter and license cards
• Contact customers to verify information and update customer profiles in database

10% Other duties as directed by the Operator Certification Coordinator and Supervisor

This position pays $18.17 per hour and is in pay schedule and range 02-09. Compensation will be set in accordance with the State Compensation Plan.

Limited Term Employment: This is a Limited Term Employment (LTE) position. LTE positions do not automatically lead to permanent state employment or enjoy the same benefits as permanent employees; however, these positions do offer valuable work experience and an opportunity to learn more about career opportunities with the Department of Natural Resources and the State of Wisconsin.

LTE employees are limited to working 1039 hours per position within a twelve-month period.

Residency Requirement: In order to be considered for this position, you must be a resident of the State of Wisconsin.

Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.
Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

Equal Opportunity Employer: The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Minimum Qualifications:

• Excellent attention to detail
• Excellent customer service and communication skills
• Excellent organizational skills
• Experience working with computers and navigating web applications

Preferred Qualifications:

• Ability to plan daily activity and self-motivate
• Problem-solving skills with good judgment in handling varied situations
• Ability to exercise good judgment in handling customer inquiries

Click the “Apply for Job” button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.

For any position-related questions, please feel free to contact Zana.Sijan@wisconsin.gov.

For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions.

Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applications must be received by 11:59pm, Central Time, on May 20th, 2024 in order to be considered.