The Wisconsin Department of Natural Resources (DNR), Bureau of Technology Services is recruiting to fill a Regional Information Management Specialist (RIMS) vacancies in the IS Comprehensive Services – Specialist classification located in Spooner, WI.
State of Wisconsin benefits include excellent health insurance options, ample leave time, a business casual office atmosphere, and an exceptional employee assistance program that offers a variety of programs and tools to help promote wellness. We offer a team-orientated atmosphere and a focus on work-life balance, flexible working schedules for most positions, and the ability to flex hours with supervisor approval.

The DNR excels at protecting and managing natural resources while supporting the economy and the well-being of our citizenry. Click here to see what working for the State of Wisconsin is all about!

Regional Information Management Specialists (RIMS) are responsible for providing technology services, consultation and support to programs and staff. They participate in collaboratively defining service standards and processes across the agency, and also create technical policies, standards, and procedures for use by Divisional technicians and other agencies. RIMS are the technical leads for remote sites.
The RIMS provide technical support and consultation via incident, service request, and change management for technology infrastructure including but not limited to teleconferencing, local area networks, virtual LANs, workstations, workstation software, smart phones, tablets, and peripherals. They also provide remote support for Agency functions including but limited to: Incident Management, Natural Resources Board, and Telepresence events.
These positions are responsible for delivering high quality incident, service request, technical and logistic support to provide excellent customer service.
For a detailed position description, click here.

Starting pay is $31.56 - $34.50 per hour ($65,644.80 - $71,760 annually).

Pay on appointment for current or former state employees is based on the State Compensation Plan. Current State employees applying as a transfer applicant will require DPM approval for pay on transfer increases.

These positions are in Pay Schedule/Range 07-33. A 12-month probation period may be required.

Employment will require the selected candidate to pass a criminal background check, including a CJIS (fingerprint) check. DNR does not sponsor work visas, thus, in compliance with federal law, all persons hired will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.
All state employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

Please make sure to describe the following qualifications within your resume and/or letter of qualifications in order to be considered for this position:

Required qualifications include experience in all the following:

• Experience delivering technical support to customers that may be in-person, over the phone, or virtual
• Working as a member of a technical team
• Utilizing various methods for project management / organization, such as task lists, priority lists, calendaring, etc.
• Imaging, installing, upgrading, testing, and troubleshooting desktop and laptop computers and Microsoft Operating systems
• Supporting peripherals such as printers, scanners, and multi-function devices

Best-qualified applicants will also have the following preferred qualifications:

• Managing or coordinating a team for IT projects, such as deploying new hardware or software, etc.
• Experience managing and implementing IT for high profile events, such as set up for conferences or public-facing events

PLEASE NOTE: The job application is set to time-out after 30 minutes of inactivity. To avoid losing any updates to your application, make sure to Save often.

Click the “Apply for Job” button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here.

For questions regarding the application process, please contact Andrew Wenninger in Human Resources at andrewj.wenninger@wisconsin.gov.
For technical troubleshooting related to the Wisc.Jobs site, reach out to the Wisc.Jobs Help Desk at 608-267-1012 or wiscjobs@wisconsin.gov.

Current state employees must apply through STAR ESS. Former permanent classified state employees must apply through Wisc.Jobs.

The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

All applications must be received by 11:59 pm central on Monday, January 9, 2023.