JOB
Communication Consultant 3 (CC3/COM)71058148 Are you an excellent communicator and listener who is interested in serving the Employees and Retirees benefits customers? Do you have top notch writing and organizational skills? If so, this may be the opportunity for you! All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes. About the division: The Health Care Authority’s (HCA) mission is “Provide high quality health care through innovative health policies and purchasing strategies.” The Communications Division (COM) provides strategic leadership and operational support for external and internal communications on agency business and strategic initiatives for HCA. About the position: The Communications Consultant 3 provides communication consultation and services for the Employees and Retirees Benefits (ERB) Division This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of on-site work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
EXAMPLE OF DUTIES
Some of what you will do: Independently develop and edit customer, staff, and stakeholder communications.Develop and write; plan, organize, and coordinate reviews of; and finalize, PEBB and SEBB Program communications. This may be print, electronic (such as web or email), or verbal (such as FAQs or talking points) communications.Coordinate with support divisions and third-party administrators to schedule and/or coordinate reviews, design, data pulls, posting, and distribution.Notify appropriate staff of changes to PEBB and SEBB Program timelines, new material updates, and other ERB news.Edit copy for a wide variety of work submitted for printing or posting; reviews copy for correctness, clarity, form of presentation, and suitability for media; confers with departments regarding errors and rewrites, as necessary.Provide content, design, and usability recommendations for HCA website to ensure division and member needs are met.Establish and maintain publication and posting schedules and coordinates with production and web staff to ensure conformance with requested specifications.Lead development of print, online, and electronic SmartHealth communications for PEBB and SEBB members. Serving as writer reviewer for non-member communications, SmartHealth custom activities, and diabetes prevention program communications.Recommend goals, strategies and tactics to inform and engage PEBB and SEBB members in using SmartHealth tools to support their health and well-being.Prepare annual communications plan to drive SmartHealth messaging and outreach, in consultation with subject matter experts and vendors.Collaborate with visual communications team on designed materials to ensure they meet agency design and brand standards.Lead or participate in work groups; reviews team or project recommendations and provide input. Develop materials and/or messaging to implement team goals. Take notes and communicate changes to appropriate staff.Meet with, and correspond with, individuals and representatives of other divisions or organizations to provide information about the PEBB and SEBB Programs’ activities.
SUPPLEMENTAL INFORMATION
About HCA: Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible. There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents. What we have to offer: Meaningful work with friendly co-workers who care about those we serve Voices of HCA A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & ValuesA healthy work/life balance, including alternative/flexible schedules and mobile work options.A great total compensation and benefit package WA State Government BenefitsA safe, pleasant workplace in a convenient location with restaurants, and shopping nearby. Tuition reimbursementAnd free parking! Notes: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment. HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Julie Laney at (360) 725-5130 or julie.laney@hca.wa.gov. The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Subscribe to our weekly newsletter to receive a list of new job postings at HCA.