Description

View the complete description on our Jobs page.

SBCTC Mission and Vision Statement

Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities. We challenge, empower and embolden ourselves and our colleges to deliver equitable higher education through anti racist policies that ensure economic vitality across Washington. Our values are focused on racial equity and social justice, accountability, community and culture building, service, humor, collaboration and innovation.

Duties

This position is instrumental to the coordination of impactful integration and equity efforts across student supports programs to increase racial, social, and economic equity for students in alignment with the agency's strategic plan, vision, and mission.

Coordination and Management

• Management of Student Support Programs information systems, including coordinating and supporting efforts to ensure management of multiple systems and information
• Manage eJAS processes and access and Student Support Programs Canvas Community
• Collect, review, and analyze program data and prepare documents for SBCTC staff, internal, and external stakeholders such as monthly billing status reports, quarterly enrollment and headcount reports,
• Coordinate the process for college submission of program approval requests for Opportunity Grant
• Management of High Wage/High Demand requests from WorkFirst providers across multiple institutions of higher education, public, and private career schools and community-based agencies
• Serve as the point of contact for the WorkFirst Validation review collection from colleges and submission to Department of Social Health Services
• Coordinate the development of Student Services Department's annual grant calendar and processes across Student Support programs, including annual timeline, calendaring, tracking, communications
• Manage the collaborative development, and facilitation of quarterly funding surveys across all Student Support Programs

Support and Technical Assistance

• Provide technical assistance to colleges and State Board staff administering Student Support Programs
• Assists with developing and coordinating statewide program activities, quarterly meetings, information sessions, and cross-department joint meetings that meet accessibility standards and support a safe inclusive environment
• Identify, prepare, and coordinate common program process alignment to best support colleges and reduce redundancies
• Prepare accessible print and web-based content to support program promotion and provider needs
• Support efforts to ensure colleges have the resources needed to provide equitable access to education and connect students to supports to meet basic needs
• Support and collaboration with other program initiatives and programming as needed
• Perform other duties as needed

Qualifications

A successful candidate is required to have:

• Excellent customer service, written, verbal, presentation, and interpersonal communication skills
• Strong understanding of and commitment to Equity, Diversity, and Inclusion (EDI) work
• Superior technical skills including proficiency with Microsoft Office, online communication applications, and database programs, such as eJAS, CANVAS, PeopleSoft and legacy database systems
• Strong ability to work independently as well as within a highly collaborative team
• Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs
• Demonstrated problem-solving and analytical abilities
• Strong planning and project management ability
• Demonstrated experience facilitating meetings and technical trainings
• Demonstrated experience with help desk functions and on-site technical support and training
• Demonstrated experience in interpreting, reviewing, and applying program specific policies, procedures and regulations
• Bachelor's degree or equivalent combination of related experience and/or education
• Experience with WorkFirst, BFET, and other student supports programs preferred

Supplemental Information

HOW TO APPLY
Interested candidates may apply by submitting the following items:

• Letter of formal application that addresses your interest in the position and ability to perform the responsibilities described in this announcement.
• Detailed résumé of all educational and professional experience that demonstrates how you meet the qualifications.
• List of at least three professional references with contact information. References are typically contacted after interviews.