Description

ALTSA Social Service Specialist 2
Do you have the compassion and motivation to work with and protect seniors and people with disabilities? Join our team and be part of our hard-working team of professionals at Home and Community Services Office. This position is located in Seattle, Washington.
In this role, you will process referrals, intakes, and applications for vulnerable adults and/or their caregivers who are seeking assistance for Long Term Care (LTC) and Medicaid Transformation Demonstration programs.
King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Some of what you will do:

• Conduct initial contacts via telephone or in our office lobby with clients, family members, and/or authorized representatives of clients who have applied for services
• Provide education about eligibility criteria for all long-term care supports and services
• Research and follow up on referrals, obtaining clarifying information as needed using other systems and collaterals
• Utilize the Department’s Comprehensive Assessment Reporting Evaluation (CARE) computerized tool to document the client's reported care needs and what is needed to establish eligibility for services
• Process applications and referrals for adults and/or their caregivers who are seeking services
• Provide options counseling for clients who have applied for both MAC/TSOA and LTC
• Determine Nursing Facility Level of Care for those clients who are seeking services through MAC/TSOA or LTSS via Presumptive Eligibility (PE)
• Provide education about the functional and financial eligibility criteria
• Ensure data is entered accurately and in a timely fashion

• Ability to communicate and comprehend through oral and written forms of communication
• Coordinating multiple tasks in various stages of completion
• Proficiency in using a computer and various computer programs
• Maintaining strict confidentiality of all client data
• Handling intense and high-pressure situations
• Knowledge of community resources for elderly, disabled adults, and caregivers

• Resume
• Three professional references

Questions? Please contact alex.baclaan@dshs.wa.gov and reference #05695.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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