Description

• Act as a backup in the absence of the regional administrator as the delegated authority for daily regional field operations, budget, personnel matters, etc.
• Responsible for the development, planning, leading, coordination, and implementation of all long-term care programs throughout the region.
• Plan and monitor marketing approaches for resource development, service delivery planning, and program implementation and evaluation.
• Respond to inquiries from the media, legislative liaison/constituent services, the public, and other documents upon request and respond to inquiries from headquarters.
• Plan, develop, lead, coordinate, and implement all regional long-term services and support programs.
• Recruit, hire, train, and evaluate staff through consistent monitoring of the quality and quantity of work while maintaining an ongoing dialogue with them.
• Evaluate and manage employee performance, prepare performance assessments, and provide coaching, recognition, and corrective action as necessary.
• Refer to regulations, policies, procedures, management bulletins, collective bargaining agreements (CBA), and guide implementation regionally.
• Develop and draft written responses to constituent inquiries/complaints for, and/or on behalf of the regional administrator, HCS chief or operations, HCS director and assistant secretary, governor, or others.
• Review, approve, or deny Region 2 Regional Exception to Rule (ETR) requests per WAC and local regional procedures.
• Understand and interpret the program policies, procedures, rules, state and federal regulations to staff, clients, families, service providers, and other groups.
• Oversee regional training, development, and implementation activities to both internal and external stakeholders.
• Facilitate and participate in high-level meetings, and training, with community partners in time-sensitive matter, and attend local and regional union-management communication meetings.

Who should apply?

• A master’s degree in social work, social science, health, public administration, or related field and four years of professional experience in planning, administering, developing, or delivering social and health services programs
  OR
• A bachelor’s degree and five years of professional experience in planning, administering, developing, or delivering social and health services programs.

• Able to effectively lead, direct, and manage staff which includes mid-level supervisors in a very diverse and populace geographic area.
• Complete knowledge and understanding of all the laws and regulations regarding In-Home, Hospital, Nursing Facility, and Residential Care Services in Washington State as well as knowledge of all programs administered by the Aging and Long-Term Support Administration.
• Able to effectively plan for program implementation, manage programs, and analyze workload and staffing issues.
• Able to work cooperatively with long-term care providers, tribal organizations, community organizations, and law enforcement agencies.
• Able to work with long-term care providers and community organizations.
• Ability to learn complex systems, review, retain, and apply knowledge of WAC. RCW, and ALTSA LTC Manual policy and procedures.
• Ability to evaluate crisis and/or complex case issues and staff with appropriate authority to avoid potential liability and/or negative outcomes: developing effective and efficient solutions.

• Knowledge and understanding of Federal Laws regarding Native American Tribes.
• Methods and techniques of policy development and management including principles and practice program planning and evaluation.

• In addition to your application, provide a current resume
• Letter of Interest describing your experience related to this job
• Three references

Supplemental Information