Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, WILSON COUNTY
Mid Cumberland Regional: Child Protective Services

Minimum QualificationsEducation and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year working with children and youth.

Other Requirements

Necessary Special Qualifications: Applicants for this class must:

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
• Submit to and pass a pre-employment screening test for use of illegal drugs OR certify that they have not used any controlled substance illegally within the past twelve (12) months;
• Complete a pre-employment physical.

Job Overview

This classification has a considerable workload functioning at the working level performing children's services youth transportation and related work. An employee in this class serves as a transportation officer responsible for transporting youth safely and securely. Additional responsibilities may include addressing inappropriate youth behaviors, searching youth and state-owned vehicles, ensuring the functionality of state-owned vehicles, completing transportation reports, and more. An employee in this class must be able to work independently with minimal supervision on assigned tasks.

Work Activities

• Transports youth safely and securely in a state-owned vehicle to various locations (i.e., court, medical, etc). May be responsible for transporting youth statewide or out-of-state by vehicle or commercial aircraft. Uses mechanical restraints (Delinquent Youth Only) during transport. May require driving a secure vehicle.
• Explains to youth appropriate behavior expectations and ensures compliance. Encounters and corrects inappropriate youth behaviors that may involve aggression, trauma, self-harm, unruliness, runaway, etc.
• Performs searches on youth and state-owned vehicles under prescribed techniques/procedures prior to and after any transport to detect contraband or other potentially harmful items. Provides constant supervision of youth unless directed otherwise.
• Inspects assigned state-owned vehicle to ensure the signals, lights, seatbelts, and other safety features function according to state law. Inspects car seats, booster seats, and safety seats to ensure they are clean, operational and within service life. Takes assigned state-owned vehicle to designated mechanic/service provider for cleaning and maintenance.
• Completes all required documentation such as transportation reports for all transports. Maintains mileage and maintenance logs according to procedure. Submits required monthly documentation to include mileage and transportation reports.
• Reviews and accepts transport assignments to ensure accuracy and understanding. May ensure calendar is updated to reflect assignments.
• Enters time, leave, travel and expense claims into the appropriate database for payment/reimbursement. Responds to emails, phone calls and other correspondence timely to ensure smooth and effective service delivery.
• Participates in required trainings and maintains annual certification.

Competencies (KSA'S)

• Competency in conflict management, customer focus, dealing with ambiguity, ethics/values, integrity/trust, patience, peer relationships, and problem solving.
• Knowledge in youth safety/security, transportation, and customer/personal service.
• Skilled in active learning/listening, equipment maintenance, judgement/decision-making, reading comprehension, speaking, time management, and writing.
• Ability to use limb/full body flexibility, number facility, prolonged stamina, and reaction time.

Tools and Equipment Used

• Mobile Phones
• Mechanical Restraints (Delinquent Youth Only)
• State-owned Vehicles
• Laptop/Tablet
• Security wand and related tools