Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE AND ADMINISTRATION, BUSINESS SOLUTIONS DELIVERY DIVISION, DAVIDSON COUNTY

This position requires CJIS & FTI fingerprints
This position also requires a criminal background check. Therefore, you may be required to provide information about your criminal history to be considered for this position

This position is designed as hybrid

Qualifications

• Have a valid driver's license.

Summary

Responsibilities

• Develops project proposals for business areas needing technology solutions.
• Gathers information required for development of the information systems plan.
• Understands federal and state legislation/regulations such as, guidelines, laws, and policies.
• Identifies sources of relevant data for the information system plan.
• Gathers and organizes appropriate information to determine operating procedures and processes.
• Records all asset information according to state standards relative to information technology purchases.
• Compiles information for program staff and legal division to create disposition authority.

Monitor Processes, Materials, or Surroundings:

• Compiles data from financial systems to create IT budgets, as well as tracks and analyzes expenditures.
• Reviews business continuity plan for completion, updates omissions, projects, processes and errors.
• Devises systems to monitor identified risk.

Estimating the Quantifiable Characteristics of Products, Events, or Information:

• Performs cost benefit analysis on systems projects.

Processing Information:

• Produces reports or presentations that outline findings, explain risk positions, or recommend changes.
• Compiles expenditure data for systems activities and produce related reports.
• Compiles information required for state and federal planning and status reports for system projects.
• Produces reports and identifies key elements for tracking asset life cycle, such as, reconciliation, inventory and disposal.
• Ensures that all purchases are made according to state standards and guidelines.

Evaluating Information to Determine Compliance with Standards:

• Evaluates and audits record management to determine compliance with record disposition authority and state/federal standards.

Analyzing Data or Information:

• Analyzes bids, contracts, warranty and vendor solicitations for procurements and renewals.
• Analyzes budget and accounting reports to maintain expenditure controls.

Making Decisions and Solving Problems:

• Proposes solutions to identified customer business needs.
• Determines the source and makes recommendations for IT equipment and/or service purchases.
• Reviews aged equipment, replacement cost and other factors to determine retention or replacement.

Updating and Using Relevant Knowledge:

• Stays up to date with relevant state and federal regulations.
• Stays abreast of advances in technology.

Scheduling Work and Activities:

• Schedules record storage and disposal in accordance with record disposition authority.

Organizing, Planning, and Prioritizing Work:

• Plans hardware and software replacement and deployment projects.
• Develops specific goals and plans to prioritize, organize, and accomplish IT Business Administrative task/function.

Interacting with Computers:

• Composes documents and maintains editing standards, narrative descriptions including, tables and charts.
• Utilizes state's computer systems to gather, analyze, process and report information.
• Maintains records and files.
• Assists in laying out material for publication.

Documenting/Recording Information:

• Maintains current and archived versions of financial and administrative documents.
• Documents IT purchase and asset inventory records throughout procurement lifecycle.
• Tracks accurate software license data to ensure sufficient inventory and compliance.
• Records and tracks index information to comply with retention and disposition schedules.

Interpreting the Meaning of Information for Others:

• Reviews and edits content to achieve effective presentation that is appropriate to the audience, including graphics, photographs, tables and figures.

Communicating with Supervisors, Peers, or Subordinates:

• Provides information to supervisors, co-workers and subordinates by telephone, in written form, electronically and/or in person.

Communicating with Persons outside the Organization:

• Solicits and provides information from/to outside organizations by telephone, in written form, electronically and/or in person.

Establishing and Maintaining Interpersonal Relationships:

• Maintains a constructive and cooperative working relationship with others.

Monitoring and Controlling Resources:

• Monitors inventory database to identify and forecast IT purchases.

Competencies

• Written Communications
• Organizing
• Comfort around Higher Management
• Planning
• Process Management
• Problem Solving
• Customer Focus
• Conflict Management
• Presentation Skills
• Organizational Agility

Knowledge:

• Knowledge of business and management principles
• Knowledge of Information Systems Planning
• Knowledge of Records management
• Knowledge of Operating Procedures and Documentation
• Knowledge of office automation
• Knowledge of IT hardware and software and their lifecycles
• Knowledge of procurement policies and procedures
• Knowledge of customer needs assessments
• Knowledge of project planning
• Knowledge of accounting
• Knowledge of budgeting
• Knowledge of legislation tracking
• Knowledge of personnel policies and procedures
• Knowledge of disaster recovery and business continuity
• Knowledge of marketing
• Knowledge of staff augmentation contracting
• Knowledge of State IT standards
• Knowledge of risk mitigation

Skills:

• Skill in interpreting statistical reports and performing trend analysis
• Skill in creating and conducting presentations
• Skill in the use of presentation software, email, web sites, and other media methods to effectively communicate with others
• Excellent communication skills
• Strong math skills to ensure accurate financial reports
• Skill in assessing training needs
• Skill in performance based hiring
• Skill in marketing new policies/procedures/initiatives to customers
• Skill in the development of marketing materials
• Skill in performing basic risk analysis
• Skill in project prioritization and coordinating resources
• Skill in assisting with hardware/software deployment
• Skill in creating instructional materials
• Skill in managing records
• Skill in information systems planning, software, and other IT-related documentation
• Strong reading comprehension skills
• Technical writing skills
• Customer service active listening skills
• Skill in creating IT service levels
• Adaptation skills when external resources change
• Flexibility in working with other's schedules
• Skill in training others
• Skill in negotiating terms with vendors
• Skill in negotiating reasonable expectations with customers
• Skill in using positive persuasion methods when working with customers to facilitate win/win scenarios
• Skill in pursuing new methods to assist customers
• Skill in observing customers to view their reactions, and understanding why they react the way they do, in order to both present and provide solutions more effectively
• Skill in gathering/analyzing information, evaluating options, and providing recommendations to senior staff
• Skill in creating and modifying complex formulas, creating and utilizing mail merges, performing data analysis/manipulation, and producing statistical information/reports
• Skill in assisting others with learning/using complex office automation functions
• Skill in generating or adapting technology to meet customer needs
• Skill in ensuring decisions made are both practical and ethical
• Skill in analyzing business processes, and determining what adaptions are necessary given operational/environmental changes
• Skill in identifying, developing, and conducting measurements to determine the effectiveness of new/existing processes and applications
• Skill in staying within budget resources relative to purchases, and projects
• Skill in effective management of personnel resources when leading a team
• Skill in effective personal time management
• Skill in troubleshooting techniques

Abilities:

• Category Flexibility - Ability to group or associate different things using creativity and structure
• Deductive Reasoning - Ability to apply general rules to specific problems to produce sensible answers
• Flexibility of Closure - The ability to detect patterns in the midst of distracting data
• Fluency of Ideas - The ability to brainstorm a large number of ideas - stressing the quantity, not necessarily the quality of the ideas
• Inductive Reasoning - Ability to find a relationship in the midst of seeming unrelated ideas
• Information Ordering - The ability to effectively place information in an orderly fashion
• Mathematical Reasoning - Ability to determine the right formula to solve a problem
• Number Facility - The ability to add/subtract/multiply/divide quickly and accurately
• Oral Comprehension - Effective listening skills
• Oral Expression - Effective oral communication skills
• Originality - The ability to come up with creative solutions
• Perceptual Speed - The ability to quickly compare and contrast items
• Problem Sensitivity - The ability to quickly tell when something is wrong or about to go wrong
• Selective Attention - The ability to focus on a single task
• Speed of Closure - Quickly making sense of information, and combining it into meaningful patterns
• Time Sharing - Ability to multitask
• Visualization - Imagining what the outcomes will be to a proposed change
• Written Comprehension - Ability to read and comprehend documentation
• Written Expression - Ability to effectively communicate via email, documents, reports, etc.

Tools & Equipment

• Personal Computer
• Telephone
• Printer
• Mobile Devices
• Technology Tools
• Office Automation Software