Salary: $11.00 Hourly
Location : Richland County, SC
Job Type: Temporary - Part-Time
Job Number: 163478
Agency: Department of Parks, Recreation & Tourism
Division: Budget & Revenue
Opening Date: 04/02/2024
Class Code:: AA50
Position Number:: 999999
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Part-time, up to 40 hours weekly.
Pay Band: Band 2
Hiring Range - Min.: $11.00
Hiring Range - Max.: $11.00
Opening Date: 04/02/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. A State application MUST be submitted electronically through the www.jobs.sc.gov website.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
South Carolina's state park system includes 47 operating parks encompassing over 80,000 acres. Most of these parks offer year-round facilities, activities and programs with personnel in residence on the site. South Carolina State Parks offer a variety of experiences and landscapes ranging from the Blue Ridge Mountain peaks to picturesque inland lakes and from the sand hills of the Midlands to the barrier islands along the coast. Some of nature's most spectacular creations are on display throughout the state.
The reservation specialist serves as the voice of South Carolina State Parks when customers call to inquire about making reservations and is responsible for managing the entire reservation process start to finish.

• Answering and directing in-bound calls to the SC State Park Service call center in a courteous, professional and timely manner.
• Administers designated functions as assigned by Park Operations Management.

Minimum and Additional Requirements
High School Diploma (1) year of related customer service experience.

Additional Requirements:

• Ability to deal tactfully and cordially with the public and to communicate effectively. Ability to operate a variety of office machines and equipment to include computer, fax, telecommunications equipment, cash registers, and related equipment.
• Duties involve standing, bending and sitting.
• Valid state-issued driver's license.

Additional Comments

Actual Job Location: Sesquicentennial State Park
Temporary, up to 40.0 hours weekly.
$11.00 per hour.
The South Carolina Department of Parks, Recreation & Tourism is an Equal Opportunity, Affirmative Action employer.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Do you possess a high school diploma and one (1) year of related customer service experience?

• Yes
• No

02

Do you have previous customer service experience? If so, please explain.
03

Do you have Call Center experience? If so, how many years?
04

How did you hear about this position?

• State Career Website, careers.sc.gov
• Higher Education Institution
• Indeed.com
• Social Media -Please specify platform below.
• Other

05

If "Other" or "Social Media Platform" was chosen above, please provide the source of where you heard about this position below.
Required Question