Primary Location: United States of America-OHIO-Franklin County-Columbus

Work Locations: Twin Valley Behavioral Health 2200 West Broad Street Columbus 43223-1492

Organization: Mental Health & Addiction Services - Twin Valley Behavioral Healthcare

Classified Indicator: Classified

Bargaining Unit / Exempt: Bargaining Unit

Schedule: Part-time

Work Hours: variable

Compensation: 19.00

Unposting Date: Mar 15, 2024, 10:59:00 PM

Primary Job Skill: Dispatch

Technical Skills: Customer Service, Dispatch

Professional Skills: Attention to Detail, Responsiveness, Teamwork, Verbal Communication, Written Communication

Agency Contact Name: Mary Hodge

Agency Contact Information: 614-752-0333

Radio Dispatcher - Part-Time

(240002IA)

Job Duties

About Us:

Who We Are:

We provide statewide leadershipof highly valued mental health & addiction prevention, treatment, and recovery at OhioMHAS!

We are looking for team members who will serve compassionately, contribute & collaborate, deliver quality and be accountable.

What We Do:

OhioMHAS operates regional psychiatric hospitals in six locations across the state that operate 365/24/7. Our specialized facilities provide short-term, intensive treatment to patients in both inpatient and community-supported environments. We also deliver comprehensive care to patients committed through the criminal justice system.

Position Location:

Twin Valley Behavioral Healthcare

2200 W. Broad St.

Columbus, Ohio 43223

What You'll Do:

This is a PART TIME POSITION, VARIABLE SHIFTS ******MUST BE ABLE TO WORK 3RD SHIFT, 10:30 OM - 7:00 AM

Operates dispatch equipment on assigned shift: promptly answers all in-coming calls, connects caller with correct extension; supplies authorized information (i.e., names of department heads, address of facility, names of other administrators) to callers; pages employees & makes announcements as requested/authorized; provides patients with telephone lines for authorized use (e.g., personal, legal) during authorized periods of time; places calls &/or provides long distance/local phone lines for employees on hospital-related business; supplies walk-in visitors during normal business hours with information &/or directs them to appropriate staff; announces all emergency codes/drills (e.g., medical, psychiatric, danger, disaster, fire & alerts) as directed; notifies designated personnel of emergency codes according to established procedures; serves as contact person with facility’s police officers after regular business hours; completes unit checks on an hourly basis after normal business hours; contacts “on call” staff upon direction of shift nursing supervisor &/or shift police officer; receives reports of telephone problems from staff & reports to supervisor; report problems with paging system to supervisor; checks emergency back-up telephone system on a monthly basis; advises incoming telephone operator of needed information upon shift change; complies with & understands policies, procedures, rules & regulations of switchboard operation; attends scheduled training.

Completes required clerical tasks on Dispatch; maintains logs of various functions performed (e.g., distribution of keys to staff; calls to statewide administrator of duty (SWAODD), local/long distance calls for patients; indigent patient calls, employee long distance calls); gives out keys to state cars to employees as directed, maintains “On Call” lists for Medical Officer on Duty (MOD), Administrator on Duty (AOD), Maintenance person on call, Community Support Network (CSN) team personnel, SWAOD); assigns sick call off number & logs information (e.g., name, date, time called, department) using the sick call program, daily review folder with memos received for new information, policies &/or procedures. Updates reference materials (e.g., beeper/page assignments, employee roster, patient roster); logs contact with police officer on Daily Patrol Phone & Radio logs; sets out sign-off sheet for newspapers delivered daily; counts number of newspapers & notes on sign-off sheet daily; holds sign-off sheet until picked up by Fiscal Services personnel; complies with & understands policies, procedures, rules & regulations of dispatch operations.

Performs clerical duties in other areas as assigned; assists (e.g., label folders, alphabetize, documents, files/copies materials); types routine documents (e.g., letters, memos, envelopes, labels). Knowledge of TVBH procedures for responding to workplace incidents & working knowledge of TVBH safety & prevention programs, including infection control. Knowledge of TVBH safety procedures that minimize risk to patients & staff in a hospital or community environment. Possess the ability to identify risks to safety & health & respond & report per TVBH policies.

Interested in joining Team Ohio? Check out the Total Rewards available to State of Ohio employees, as well as other useful information about state government at: http://das.ohio.gov/forStateEmployees/TotalRewards

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Qualifications Formal education that includes reading, writing & speaking English.

• Or equivalent of Minimum Class Qualification For Employment noted above.

Job Skills: Dispatch Knowledge of Federal Communications Commission rules & regulations*. Skill in operation of communication equipment (e.g., radio transmitter & receiver)*; operation of telephone switchboard*. Ability to apply principles to solve practical, everyday problems; express oneself orally & speak distinctly over radio & telephone; gather, collate & classify information about data, people or things; move limbs/fingers easily to perform manual functions repeatedly. (*)Developed after employment.

The final applicant must complete a background check and successfully pass a drug test as a condition of employment. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

All answers to the supplemental questions must be supported by the work experience &/or education provided on your civil service application.

Unusual working conditions:
May work weekends and holidays; may be exposed to communicable diseases and unpredictable patient behavior.

Background Check Information

Background Check Information

Final candidates must pass an FBI/BCI Background Check and Drug Screen for selection.