Hybrid - Disabled Veterans’ Outreach Program Specialist (DVOP)

NOTICE: This position will be regularly reporting to OMJ Hamilton County (1916 Central Parkway, Cincinnati, OH 45214)

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance
• Workforce Development
• Unemployment Insurance
• Child Protective Services
• Adult Protective Services
• Adoption
• Childcare
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Agency Mission

To improve the well-being of Ohio's workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio's most vulnerable citizens.

Our Vision

To be the nation's leading workforce development and family support system.

Our Values

Accountability, Innovation, Teamwork, Integrity, and Compassion

Office of Workforce Development

The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local OhioMeansJobs centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through OhioMeansJobs.com, an online job matching system that brings both employers and job seekers to one easy-to-use website.

What You’ll Do

• Conduct individual interviews to learn about veterans' interests and needs; articulate program services and activities; identify service options applicable to customer needs.
• Develop and propose employment or training goals, and link veterans to other programs for assistance. Develop individual employment service plans; guide customers to effectively use in employment and training programs and services.
• Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation.
• In collaboration with the enrolled veteran, develop individual employment/career plans; guide customers to effectively use employment and training programs and services for veterans.
• Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to the veteran.
• Review information about veteran capabilities, employment barriers, and customer needs considering labor market to recommend the course of action (OhioMeansJobs job search, vocational education, intensive case management services, etc.)
• Collaborate with the VA, other agencies, and civic organizations; Veterans Service Organizations (VSOs); homeless shelters; vocational rehabilitation and employment programs; family service centers; reserve and national guard units; veteran medical centers; and other sites/organizations to inform staff of services available to veterans through OhioMeansJobs, and to connect with veterans in need of services.
• Develop and maintain relationships with other service providers and employers to promote employment and training for disabled veterans. Keep informed of available external veteran resources.

Necessary Skills:

• Working-level oral communication skills - convey information orally according to the needs of the audience and receive and understand spoken information.
• Working-level knowledge of coaching techniques.
• Working-level workload management skills - plan and organize assignments to create timely, accurate work products. Work efficiently, remain focused, and handle interruptions effectively.
• Awareness-level computer skills - use computer hardware and software to complete assignments.

Schedule:

• Requires 4 days in office, 1 day remote per week.
• Hours are 8:00 a.m. and 5:00 p.m. (flex schedule may be available)

Travel:

• You’ll travel 1.5 to 2 days per week throughout a multi-county area. Overnight travel is occasionally required.

• You’ll work with veterans with significant barriers to employment dealing with difficult life choices and issues that can lead to emotional exhaustion.

The ideal candidate, at minimum, must have the following:

OPTION 1:

• Formal education in arithmetic that includes fractions, decimals & percentages & in reading, writing & speaking common English vocabulary;
• AND 3 months training OR 3 months experience in Interviewing;
• AND 3 months training OR 3 months experience in public relations;
• AND 3 months training OR 3 months experience in office practice and procedures
• AND 6 months training OR 6 months experience in operation of personal computer

Option 2:

• The equivalent of minimum class qualifications for employment noted above.

Technical & Professional Skills Utilized: Customer Service, Attention to Detail, Customer Focus

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA Pay Schedule, Pay Range 29. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $22.02 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

What’s In It For You

We offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.

Dental, Vision and Basic Life Insurance

• BU: Dental, vision and basic life insurance premiums are free after one year of continuous service.

Time Away from Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Paid Childbirth/Adoption leave

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date. Visit the Ohio Deferred Compensation website for more information.

Supplemental Information

EEO Statement

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request an ADA reasonable accommodation, please email ADA_Public@jfs.ohio.gov.

Telework Policy

ODJFS may require occasional in-person meetings for training or other operational needs. You will have access to ODJFS shared workspaces, if needed. Employees are required to sign a teleworking agreement upon their first day. Schedules are subject to change based on the agency’s operational needs and telework status. Telework is considered a privilege and agreements are reviewed annually.

NOTICE: This posting contains supplemental questions that will be used to assess proficiency in the minimum qualifications. Please provide complete, clear, and detailed responses to each question.

Preference shall be given first to qualified service connected disabled veterans & if no such person is available then to any qualified veteran per Title 38, Untied States Code, Section 4103a.

All applicants must provide current documentation as to their veteran status (i.e., DD214) with character of discharge, disabled veteran, veterans, or other eligible persons.

Title 38 of the United States Code, Section 4103a dictates that preference shall be given to qualified disabled veterans. Therefore, applicants must also provide proof of service connected disability (e.g., letter from Department of Labor, Veterans Affairs).

***Failure to attach current documentation will disqualify the applicant from consideration for this position. Documents must be a clear and readable. Scan the documents and attach them to your application.***

Please do not include your Social Security Number (SSN) with your on-line application and/or documentation. If attaching a document that contains your SSN, please redact (black out) the SSN before attaching it to your application.