Health Care Facilities Field Surveyor Supervisor 1 (Hybrid) - 20013574

About Us:

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

The Ohio Department of Health supports a hybrid teleworking model. This position may work a hybrid schedule at the discretion of the manager or supervisor, which will require occasional attendance in the office for training, meetings and other operational needs. Employees must reside within a reasonable distance to their assigned headquarters for compliance with workplace reporting requirements.

What You'll Do:

As the supervisor of surveyors, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. The lives you touch may be countless and your work will count! CLICK HERE for a closer look at "life on the job" presented by ODH survey team members. This is a field leadership position with frequent travel. Primary worksite (headquarter county) flexible, based on location of final candidate.

Supervises assigned health care facilities surveyors and other staff and assists higher-level supervisor in planning and coordinating survey and inspection activities relative to long-term care and non-long-term care providers and suppliers, state licensure surveys, complaint investigation surveys and licensure activities not requiring onsite visits to providers or suppliers:

• Approves workload scheduling/leave requests & travel itineraries of staff.
• Conducts regular staff meetings to lead/guide activities of staff.
• Monitors field staff performance on site & initiates investigations/disciplines, as needed.
• Makes recommendations for licensure or enforcement action.
• Reviews deficiency citations.
• Conducts administrative reviews in response to provider requests.
• Identifies training needs of survey staff.
• Regularly goes on site to observe surveys, evaluate surveyors & identify training needs of survey staff.
• Conducts probationary and annual performance evaluations.
• Trains assigned survey staff on survey processes.
• Provides orientation to new staff and monitors training progress in coordination with training supervisor.

Additional Duties:

• Assists in review of survey or inspection documentation prior to transmittal to provider or supplier, Regulatory Enforcement Bureau, Centers for Medicare/Medicaid Services (CMS) or central files.
• Recommends corrective action plans to correct deficient practices, inferior or inadequate work products among staff.
• Evaluates and makes recommendations to supervisor relative to operational program needs and/or changes in goals and objectives and operating budget projections and procedures.
• Timely notifies supervisor of staff problems that may jeopardize meeting survey time frames.
• As assigned, may assist with or supervise assigned health care facilities surveyors and other staff and assist higher-level supervisor in planning and coordinating survey and inspection activities relative to non-long term care providers and suppliers, state licensure surveys, complaint investigation surveys and licensure activities not requiring onsite visits to providers or suppliers (e.g., plans, schedules and coordinates actions of assigned surveyor or survey teams and makes recommendation for licensure as appropriate or for enforcement action).
• Directs assigned staff in gathering evidence for cases which may involve legal action or assists supervisor as assigned.
• Provides expert testimony as survey manager before judicial bodies as necessary.
• Participates in hearing preparations and hearings when surveys or state survey licensure or certification decisions will result in legal actions.
• Researches special problems, evaluates data and recommends appropriate action when assigned.
• Prepares and delivers speeches to community groups, providers, suppliers, consumers, or other agencies; drafts letters in response to public or legislative queries/requests.
• Attends in-service training and training for bureau supervisors.
• Works with staff of other agencies as appropriate or directed to facilitate effective review of survey findings and reports and resolve consumer complaints.
• As assigned, serves as a member of a disaster recovery/business resumption team, incident response team, or similar public health response team which may include the conduct of operations on a 24/7 basis at remote locations.

Unusual working conditions:

• Requires travel twelve (12) months per year, including some overnight travel, regardless of weather conditions.
• Possible exposure to infectious waste during observation of care.
• Must climb, bend and reach in order to inspect facilities’ service areas, attics, basements and other locations.

Training and development required to remain in the classification after employment:

Renewal of licensure/certification/registration pertinent to assigned discipline as mandated by Ohio Revised Code.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietitian, or licensed social worker, or registered sanitarian); 18 mos. exp. conducting inspections of long term care or non-long term care providers/suppliers &/or health care services; successful completion of federal Surveyor Minimum Qualifications Test (SMQT); valid driver’s license.
OR

Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietitian, or licensed social worker, or registered sanitarian); 6 mos. exp. as Health Care Facilities Field Surveyor - Independent, 61582; valid driver’s license. Note: The job posting & official position description on file with the Ohio Department of Health (ODH) will reflect, in the minimum acceptable characteristics, the required licensure, certification, registration, or other professional credential & the specialized body of knowledge necessary to perform the assigned duties of the position.

Job Skills: Regulatory Compliance

Technical Skills: Public Health, Management

Professional Skills: Building Consensus, Building Trust, Decision Making, Leading Others, Problem Solving

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Knowledge of assigned area of expertise as identified by official position description on file (i.e., registered nursing, or licensed dietetics, or social work, or environmental health and protection); state & federal survey, certification & enforcement procedures & protocols, Medicare & Medicaid regulations & provider laws, state laws & rules pertaining to health care facilities & providers, state licensure regulation & quality regulations, administrative processing of survey documents, survey/complaint intake protocols & guidelines, dispute resolution, organization operational procedures human/public relations, interviewing, employee training development, supervisory principles & techniques, budgeting.* Skill in using a personal computer & office software to compile, document and record data and to prepare reports. Ability to define problems, collect data, establish facts & draw valid conclusions; interpret extensive variety of technical materials in books, journals, or manuals; calculate fractions, decimals & percentages; use proper research methods in gathering data; gather, collate & classify information about data, people, or things; evaluate information to determine compliance with standards; communicate with people inside & outside of the organization in person &/or in writing; develop complex reports & position papers (i.e., technical medical writing); handle sensitive inquiries from & contacts with facility operators, consumers & representatives of other agencies; lift up to 25 lbs.
(*) Developed after employment.

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 14, Step 1 (exempt) Pay Range Schedule ($35.74 per hour) with an opportunity for pay increase after six months ($37.78) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

EDUCATIONAL TRANSCRIPT REQUIREMENTS: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.