Unleash your potential and make an impact! The Department of Commerce, DWS Human Resources Unit is currently accepting applications for a Human Resources Technician I.

This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.

The Division of Workforce Solutions is currently working a Hybrid (onsite/offsite) Teleworking schedule.

Salary Grade: NC05

* Recruitment Range: $31,688.00 - $55,453.00*

This position will support the Division HR Manager, Consultant, Benefits Specialist and three Recruiters. The primary purpose is to provide administrative support to internal and external staff, ensuring paperwork received in the central office is processed and filed in accordance with unit procedures. This position will manage/maintain the following programs: Probationary Appointments, Service Awards, Retirement Certificates and Temporary Solutions, managing Excel spreadsheets for each of these programs. This position will manage/maintain the official DWS Personnel File room ensuring personnel data and records are kept confidential, as well as the purging of files in accordance with the HR Records Retention schedule.

Responsibilities also include:

* Provide excellent customer service daily to internal and external customers via telephone, email, and in-person.

* Receive, review, process HR paperwork, incoming mail and faxes, and funnel through the proper HR channels.

* Compose memos, reports, review paperwork, and print confidential information to be filed.

* Maintain general office supplies; order office supplies via E-Procurement.

* Coordinate local and non-local issuance of Employee ID Badges following standard operating procedures.

* Initial approver of all Smartsheet HR requests as well as point of contact for Smartsheet workflow issues.

* Verify invoices received from Finance Unit for accuracy of payment.

* Perform the following verifications: employment, education, creditable state service, I-9/ E-Verify, and process according to established guidelines.

* Update and maintain DWS Job Descriptions in the Job Description Management System.

Mission of the Division of Workforce Solutions

The mission of the North Carolina Division of Workforce Solutions is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The NCWorks Career Centers, located across the state of North Carolina, provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills, and abilities; referral to jobs, job training programs, or other placement services.

About the DWS HR

The Division of Workforce Solutions Human Resources unit serves as the internal personnel transactions group for the Division's employees. It works closely alongside the Department of Commerce Human Resources department and implements Commerce HR and OSHR objectives and strategy. The DWS HR Unit also provides comprehensive human resources to DWS.

Incentives of NC State Employment

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

* 12 Annual paid Holidays

* North Carolina State Health Plan administered by Blue Cross Blue Shield of NC

* Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision

* NC State Retirement (TSERS)

* WeSave Employee Discounts

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:

https://oshr.nc.gov/state-employee-resources/benefits

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.

Qualified candidates must document on the application that they possess all of the following:

* Basic working knowledge of a Human Resources Information System (HRIS).

* Basic knowledge of federal and state laws, and state policies, procedures and practices related to Human Resources.

* Ability to establish and maintain effective working relationships with others; to handle confidential matters with tact and discretion; to express ideas clearly and concisely; to exercise good judgment in analyzing situations and making decisions within area of responsibility; to learn and apply rules, procedures, and practices for various human resources management activities or personnel actions.

* Experience working in file maintenance and management.

* Intermediate Skill Level of Microsoft Excel.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See OSHR.NC.GOV for details.

Associate s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.

About the Department of Commerce

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.

PLEASE NOTE

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted and will be considered an incomplete application and will not be processed. For additional information about applications and processes with the state of NC, please visit: How Do I Get the Job.

For consideration for this vacancy, all applicants must complete an on-line application using this link, https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

* INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION*

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

* Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

* Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Re-Entry for Formerly Incarcerated Individuals

Our Agency supports the Governor's Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.

Tiffany Harrell

Classification and Compensation Consultant

North Carolina Department of Commerce