Job Location:

• The office for this position is located at 1706 E Elm Street, Jefferson City MO 65101.

About this Position:

Are you looking for a position that will allow you to work with a team of dedicated IT professionals? Are you interested in being a key player in a partnership between ITSD and DMH? If so, this position with the Office of Administration, Information Technology Services Division, supporting the Department of Mental Health (DMH) might be for you!

ITSD-DMH has an opening for a Quality Assurance Technician. In this position, you will use your skills to analyze and build test plans, carry out hands-on and automated application testing, quantify and qualify test results and communicate outcomes with other team members as well as DMH Business personnel. You will become a valued member of a well-organized, Agile-minded team thriving in a positive environment. You will have the chance to deliver a meaningful impact supporting DMH and the citizens of Missouri.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Mental Health (DMH)

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity united as #OneTeam.

Duties and Responsibilities:

The Quality Assurance team handles test plans, user acceptance testing, and the testing of integrations, functionality, business rules, data conversions, mobility, performance, security, and more. Overall, the position requires a great deal of interaction with DMH customers and potentially other stakeholders, such as vendors of DMH services.

Preferred Knowledge, Skills, and Abilities:

• Strong willingness and curiosity to learn about DMH and their operations
• Good verbal communication skills
• A desire to build strong working relationships based on trust and a strong work ethic
• An ability to follow up and follow through on commitments
• Ability to come to a shared understanding of the problem and analyze possible solutions
• Thinking that is clear, rational, open-minded, and informed by evidence with a high degree of Emotional Intelligence (EI)
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects
• Familiarity with or ability to learn Azure DevOps (ADO), SQL, Visio, Word, and Excel

The classification for this position is Quality Control Technician; click for more information.

The State of Missouri’s benefits package includes a defined pension plan, paid time off, health insurance, and pre-tax flexible benefits. To learn more about the total benefits package click here.

If you have questions please contact: ITSDRecruiting@oa.mo.gov

The State of Missouri is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.