Job Location: This position will be located at 930 Wildwood Drive, Jefferson City, MO 65109

Why you’ll love this position:

Come join our team! We are seeking individuals who are committed to high quality work and enjoy a challenging, fast-paced, and progressive team environment. A successful public health data technican is able to review and process a high-volume workload and provides outstanding customer service to the general public; local, state, and federal government entities and courts; and to data providers on a daily basis over the phone, in person, or by written correspondence.

What you’ll do:

• Responds to routine inquiries via call center, mail-in correspondance, email, and in-person requests from agency officials, court officials, medical professionals, law enforcement, and the public related to vital records
• Retrieves vital records and makes frequent decisions in accordance with established state laws, agency policies, regulations and rules, and procedures regarding the entering, sharing, and/or issuing of vital records; receives, reviews, verifies, and processes health and medical data, forms, and legal judgements and court documents related to vital records
• Makes amendments to vital records; reviews reports for missing, erroneous or inconsistent information; obtains necessary information from hospitals, doctors, laboratories, or other data providers to ensure that data files are complete and correct and files records as required by state statute and regulation
• Prepares and issues certified and non-certified copies of birth, death, fetal death/stillbirth, adoption, marriage, and divorce records pursuant to the state statute and regulations. Accepts required fees for the production of vital records and balances cash with register receipts daily
• Prepares other correspondence such as single-status letters, passport letters, and non-certified copies of supporting documents to send out as requested

All you need for success:

Minimum Qualifications

• One (1) to three (3) years of experience processing technical, medical, legal, or other confidential data or reviewing official or legal documentation for compliance and/or validity; and possession of a high school diploma or proof of high school equivalency.
• You will operate in a fast-paced, confidential environment which requires a high focus, attention to detail, and the ability to multitask
• You should excel in customer service skills with internal and external customers and be proficient with the Microsoft Office suite, including Microsoft Access, composing correspondence and reports, collecting data, and presenting information.
• You will be working in a multi-team member environment which requires emotional intelligence, experience in excercising autonomy, and the ability to use analytical thinking skills and requires a professional demeanor when interacting with customers and stakeholders

If you have questions about this position please contact:

Dylan R. Bryant, State Registrar, 573-526-1511.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.