Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Offers above the posted amount may occur depending on similarity of internal work or transferability of knowledge, skills, and abilities of internal applicants.

This position may be filled at one of the three levels based on knowledge, skills, and abilities. The entry salary is posted above, with the intermediate starting salary of $40,392.57 and a senior starting salary of $47,113.88.

This position will be filled at one of the following locations:

Central Office, 830 MODOT Drive, Jefferson City, MO

Why you’ll love this position:

The Motor Carrier Agent provides information, credentials, and permits and enforces safety for businesses and individuals interested in commercial property and passenger-carrying operations on public highways in and through Missouri.

This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. Based on your work experience, skills, and education, you will be hired at either the entry, intermediate, or senior level of this job title. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position.

A day in the life:

• Obtains information from customers via telephone, mail, computer, or in person to accurately analyze data as required by national/international agreements and federal/state requirements to complete motor carrier/commercial motor vehicle requests for registration/licensure and special permits.
• Ensures accuracy of motor carrier information to allow further evaluation by safety enforcement personnel, highway patrol, and other state and federal agencies.
• Prepares routine correspondence, authorizations and other documents pertaining to registrations, license and special permits to obtain clarification, missing information, or issuance of documents concerning carrier compliance.
• Maintains correspondence and responses to telephone inquiries concerning rules, regulations and other related issues.
• Evaluates routine overweight, over dimension and blanket permit requests received by mail, phone, or in person for completeness, insurance coverage, remittance, and feasibility or for potential issues involving desired routes; issues/denies permits based on evaluation.

What you’ll need for success:

• High School Diploma or GED/HiSET
• Two years of general clerical experience including typing and/or word processing responsibilities.

Special Working Conditions:

• Customer service skills or experience is preferred.
• Upon successful completion of a 6-month initial probationary period, a hybrid telework option may be considered. Full time telework is not available.

Why you’ll love MoDOT:

• You’ll play a key role in maintaining the seventh largest highway system in the United States.
• You’ll receive training opportunities and a chance to further your career.
• You’ll be able to take advantage of many benefits for you and your family while providing service to others in a culturally diverse workplace. Visit our CAREERS page to explore all we have to offer.

At MoDOT, we value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT’s future and yours. If you’re looking for diverse opportunities, challenging work and a family-friendly environment, we want to talk to you about joining our winning team.

If you have questions about this position, please contact: cohrmocareers@modot.mo.gov
The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.