Benefit Program Specialist

Annual Salary Range: $37,681 - $41,511

Why you will love this position:

The Division of Employment Security (DES) supports the Department's vision statement by administering the state’s Unemployment Insurance (UI) program.

What you will do:

• Investigate contribution matters and makes determinations regarding an employer’s account; interview and correspond with employers, attorneys, and accountants to obtain information concerning an employer’s liability and wage issues; collects delinquent contributions (taxes), interest, penalties, and wage reports due.
• Analyze information and applies correct section(s) of the law to the facts; prepare written determinations to be mailed to all interested parties; make determinations involving complex issues such as initial and successor liability; report ability of workers and wages; and estimation of taxable wages and assessment of contributions, interest, and penalties due.
• Investigate requests from employers and make adjustments to the employer’s account.
• Assist in processing deposits and quarterly contribution and wage reports.
• Study new and revised agency procedures, rules, laws, regulations, and other program changes contained in manuals to maintain currency of knowledge and information.

All you need for success:

Qualifications

• Bachelor’s degree (Substitutions may be allowed)

Desired Attributes

• Ability to communicate clearly, concisely, and professionally with a diverse group of people effectively.
• Ability to use technology effectively to conduct daily work assignments.
• Ability to manage multiple work assignments at the same time while meeting deadlines and quality requirements.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. 

If you have questions about this position, please contact:Dorothy Pfeiffer at 573-751-2271 or Dorothy.Pfeiffer@labor.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.