Benefit Program Associate

Why you’ll love working for this Department:

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”

What you’ll do:

To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.

• Promote Job Center services opportunities, and benefits and features of such, to customers and prospective customers based on customer needs, goals, and services eligibility requirements
• Conduct outreach calls to customers and employers, as needed
• Proactively coordinate with partners to provide comprehensive services to job seekers and employers
• Provide programmatically specific services such as: Trade Act, Unemployment Insurance, Reemployment Services and Eligibility Assessment (RESEA) and other re-employment programs, as needed
• Accept and record job orders from employers
• Pre-screen applicants meeting the employer order specifications and make appropriate referrals to employers
• May facilitate workshops, WorkKeys, Talify, etc. for job seekers
• Assist job seekers in automated job searches
• Classify all job orders and applicants qualifications using skill codes
• Contact employers, identify their labor needs and problems, develop a plan of service, promote State initiatives, etc. as needed
• Inform employers and community organizations of Job Center services; attend and conduct Job Fairs
• Develop job opportunities with employers for qualified job seekers
• Provide basic vocational and career guidance to job seekers regarding job choice, job change, or job adjustment and retention, as well as, resume writing and interviewing techniques
• Assist applicants in evaluating their vocational needs and formulate a vocational plan to achieve desired outcomes
• Perform other related work as assigned
• Demonstrate regular and reliable attendance

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university with a minimum of 24 earned credit hours in one or a combination of the following: Psychology, Sociology, Social Work, Labor Economics, Education, Business, Personnel, or Public Administration, or a closely related field (experience in the areas described below may be substituted on a year-for-year basis for deficiencies in the required education)
• Technical or professional experience in social services, education, job placement, community organization, business, personnel or public administration, or closely related area; OR
• Military experience (at the E-5 level, or above) with primary responsibility in a comparable capacity involving recruiting or personnel administration

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.