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Watch this video to learn more about building your career with us at Riverview Psychiatric Center: Come Join Our Team!
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
Riverview Psychiatric Center is a hospital specializing in providing state of the art care to individuals in Maine with severe and persistant mental illness. Riverview is located on the Kennebec River in Augusta, Maine. Augusta is Maine’s capital city located one hour north of Portland, an award-winning city with excellent cultural opportunities and two and a half hours north of Boston. With a new state of the art high school, world class cancer care center, and the exciting redevelopment of the riverfront and downtown, Augusta is a wonderful place to live and work.
Job duties:
Riverview Psychiatric Center is seeking a Customer Rep Associate I to work in the hospital's operations area. This is office support and clerical work involving the supervision of a central security system. Keeping pertinent records and maintaining operations of the 24/7 building control area is of most importance. Work involves responsibility for speed and accuracy in placing and answering a high volume of calls each shift. Additionally this position is reponsible for the assignment of state vehicles, monitoring cameras, and issuing of facility keys. This position communicates with security and maintenance staff, monitors operations of the pager system, maintains log books, data entry and communicates and refers non-routine problems to supervisor.
Minimum Qualifications:
Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public on matters such as communication transmissions, employment, ferry, social, or public services; and 2) ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules.
Application Information:
For additional information about this position or to request a paper application, please contact Robyn McFalls at 207-624-4672 or via email at robyn.l.mcfalls@maine.gov.
Benefits:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Full Time
Public Administration
$33k-42k (estimate)
04/05/2023
05/29/2024
maine.gov
AUGUSTA, ME
7,500 - 15,000
Government
JANET MILLS
$5B - $10B
Public Administration