Department of Labor - Bureau of Employment Services

Job Class Code: 0723
Grade: 20 (Professional/Technical)
Salary: $41,766 - $56,076Location: Bangor, ME

Opening Date: May 1, 2024

Closing Date: May 15, 2024

Would you like to join a team of hardworking professionals who support Maine’s workforce with an additional focus on veterans, eligible spouses of veterans, and businesses across Maine? If you are a veteran or eligible spouse (see minimum qualifications) and enjoy working with the public, and want to make a difference by helping job seekers connect with jobs and businesses connect with workers, then this career is for you! The successful candidate will spend 50% of their time focused on connecting Maine’s veteran population to good jobs. The other 50% of their time will be spent delivering workforce services to other job seekers and businesses. Don’t miss out of this opportunity especially if you have prior experience in veteran services, vocational services or career counseling, and/or business services. 

What will you do? 

• Develop and conduct workshops.
• Conduct and participate in informational sessions, job fairs, and trade shows.
• Develop and negotiate training agreements for apprenticeship programs, internships and on-the-job-training employment opportunities for employers/businesses.
• Work in Information Center(s) to assist customers with job seeking needs including access to equipment and resources. Conduct interviewing, vocational assessments, and provide career guidance; coordinate support services, refer customers to programs or services, and make referrals to job openings.
• Conduct outreach efforts including off-site hours at locations where job seekers may gather.

Minimum qualifications:

Any combination of education and/or work experience that demonstrates competency in:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Accountability Skills: Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities. We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications listed. 

Addendum to Minimum Quals:

As required by federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5). The successful candidate must be available and willing to attend mandatory training provided by the Dallas, Texas-based National Veterans’ Training Institute (NVTI). The traditional in-person training is currently being provided through live, instructor-led virtual classes however, should that change, individual in this position would be required to attend in-person training in Texas . Statewide travel will be occasionally required.

Preference will be given to those applicants with:

• Excellent communication skills.
• Experience serving people with diverse backgrounds.
• A high level of experience in Microsoft office Word, Excel, PowerPoint and Outlook.
• Experience using virtual platforms and understanding of virtual services.

Contact information:

Questions about this position should be directed to Paul Ruggiero at Paul.B.Ruggiero@maine.gov

Application Instructions:

Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such. 

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
• Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.21% for Confidential employees. 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.