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2 Revenue Tax Officer Supervisor Jobs in Baton Rouge, LA

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State of Louisiana
Baton Rouge, LA | Other
$62k-76k (estimate)
1 Month Ago
State of Louisiana
Baton Rouge, LA | Full Time
$62k-78k (estimate)
1 Day Ago
Revenue Tax Officer Supervisor
State of Louisiana Baton Rouge, LA
$62k-76k (estimate)
Other | Public Administration 1 Month Ago
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State of Louisiana is Hiring a Revenue Tax Officer Supervisor Near Baton Rouge, LA


The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery and Louisiana Tax Free Shopping Commission. The Customer Service Division is responsible for providing timely and accurate information to the taxpaying public and tax practitioners related to taxes and fees administered by the Louisiana Department of Revenue as set forth by the tax laws, rules and regulations and LDR policies. The responsibilities of this division include providing service via telephone calls through a call center, assisting taxpayers who require direct assistance via the Headquarters Office and maintaining and updating account information as it relates to names, addresses and other administrative issues. 
ABOUT THIS POSITION: 
 
The incumbent of this position is the supervisor of the Customer Service Division-Visitor Center. The incumbent is responsible for supervising employees who provide timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue (LOR) as set forth by tax laws, rules, regulations and LOR policies. The incumbent of this position supervises employees who provide service and assistance to walk-in taxpayers/visitors.
Preferred Qualifications include: 
  • Experience in a fast-paced customer service environment highly desired. 
  • Proven problem solving ability.
  • Enthusiastic and personable team player, with the ability to adapt and thrive in an environment of constant change.
  • Excellent verbal and written communication skills.
  • Tax knowledge is a plus.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

This position has a Special Entrance Rate (SER):

The Revenue Tax Officer Supervisor (AS-615) has a starting rate of: $20.37/hourly; $1629.60/biweekly.

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your online application. The selected candidate will be required to submit original documentation upon hire.If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* 
For further information about this vacancy contact:
Donovan Williams
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
donovan.williams3@la.gov 
The Louisiana Department of Revenue is an Equal Opportunity Employer.

Louisiana is a State as A Model Employer for People with Disabilities.
 
VACANCY INFORMATION:
 
This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.
 
This position may be filled as a:· Probational Appointment
 · Job Appointment
 · Promotion (open to all statewide classified and agency wide permanent status employees)
 · Detail to Special Duty
 
Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
 
This position will be domiciled in East Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
 
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work. 

MINIMUM QUALIFICATIONS:
A baccalaureate degree plus three years of professional experience in accounting, financial auditing, tax enforcement, taxpayer assistance, tax collection, tax systems work, tax auditing, tax audit review, tax law, tax accounting, management analysis, or administrative services.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
A master's degree will substitute for one year of the required experience.
Possession of designation as a Certified Public Accountant or CPA Inactive will substitute for one year of the required experience.
Possession of a current license to practice law in Louisiana will substitute for two years of the required experience.
NOTE: Any college hours or degree must be from an accredited college or university.LEVEL OF WORK:
Supervisor.
SUPERVISION RECEIVED:
General from Revenue Tax Officer Manager or higher-level personnel.
SUPERVISION EXERCISED:
Direct over Revenue Tax Officers 1-2.
LOCATION OF WORK:
Department of Revenue.
JOB DISTINCTIONS:
Differs from Revenue Tax Officer 2 by the presence of responsibility for direct supervision of Revenue Tax Officers.
Differs from Revenue Tax Officer Manager by the absence of second line supervision or the management of collection activities for a District/Regional office.

Job Summary

JOB TYPE

Other

INDUSTRY

Public Administration

SALARY

$62k-76k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

05/30/2024

WEBSITE

louisiana.gov

HEADQUARTERS

BATON ROUGE, LA

SIZE

15,000 - 50,000

TYPE

Private

CEO

BOBBY JINDAL

REVENUE

$10B - $50B

INDUSTRY

Public Administration

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