For additional information concerning this job posting contact:
Jennifer Isaac
LSUS Department of Human Resource Management
Room 108 Administration Building, LSUS
(318) 797-5279
LSUS is an equal opportunity/affirmative action employer and encourages applications from women and minorities. For more information about LSU Shreveport go to www.lsus.edu 
LSUS is a State As a Model (SAME) employer that promotes affirmative strategies and goals for employment of individuals with disabilities.
 
No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
 
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* LSU Shreveport seeks an enthusiastic team member to serve as Financial Aid Coordinator. Please attach resume and cover letter to application.
Description
The Financial Aid Coordinator is an unclassified, administrative position reporting to the Director of Financial Aid. The LSUS Financial Aid Office is a fast-paced, high traffic office serving a diverse population of online and on campus students. The Financial Aid Coordinator plays an integral role in supporting the student experience by exemplifying a positive customer service approach.
Responsibilities and Duties

• Serve as front counter coordinator by answering office telephone and assisting walk-in traffic.
• Provide quality customer service to various populations, including, but not limited to, prospective, current, and former students and parents. 
• Counsel students and parents regarding federal financial aid eligibility and completing the financial aid application process, including requesting and collecting documentation for federal financial aid files.
• Maintain the Financial Aid Office email account and provide timely correspondence.
• Participate in activities designed for student recruitment and retention.
• Maintain the Financial Aid website. 
• Provide financial aid presentations when requested.
• Knowledge of all federal, state and institutional financial aid programs
• Assist with general office operations and perform other administrative duties as assigned.

Required Skills and Qualifications

• Bachelor’s degree required 
• Strong written and verbal communication skills
• Proficiency with Microsoft Office Products
• Detail-oriented 
• Committed to excellent customer service 

Preferred Qualifications

• Experience working in a Financial Aid Office