Description

Summary

Collects blood and checks quality of blood from donors. Knowledge of laboratory techniques to perform routine blood and urine tests. Knowledge of laboratory equipment and testing to perform quality control checks. Knowledge of medical terminology to communicate with laboratory staff. Skill in operating a variety of laboratory instrumentation. Skill in labeling and maintaining all materials for collection. Skill in preparing written reports concerning the results of laboratory tests and input data into computer system. Skill in making mathematical computations utilizing standard formulae. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to read and understand oral and written instructions. Ability to follow written protocols. Ability to work independently. Ability to communicate clearly.

Essential Duties and Responsibilities

• Prepares equipment to efficiently collect blood products.
• Performs venipuncture, arterial and capillary punctures on patients. Identifies and labels specimens.
• Conducts designated laboratory testing.
• Assists in care of donor prior to, during and after donation.
• Instructs patients on urine collection procedures. Allocates urine specimens.
• Performs bleeding time tests and urine dipstick tests.
• Cleans and sterilizes equipment, instruments and work area.
• Inventories supplies and places orders.
• Enters laboratory data into computer system.
• Attends required meetings and participates in committees as requested.
• Enhances professional growth and development through in-service meetings and education programs.
• Maintains patient confidentiality.
• Performs related work as required.

Other

• Compiles information and prepares reports.
• Maintains records.
• Participates in educational activities. 
• Follows organizational policies and procedures, including State of Franklin Healthcare Associates Compliance Manual, Code of Ethics and Business Standards, HR Policies and Procedures Manual, Team Member Handbook, OSHA Manual and any other policies or procedures for the job function, department, location or clinic.
• Performs other duties as assigned.

Education

High school diploma or GED. Graduation from an accredited phlebotomy diploma program.

Experience

One year of phlebotomist experience.

Certificates, Licenses, Registrations

Phlebotomy certification.

Competencies

Service: Demonstrates high standards of service to patients, physicians, team members and other departments; remains calm when faced with challenging or difficult situations; effectively resolves service issues.

Quality: Work is thorough and accurate; offers ideas and solutions to improve outcomes and enhance service; considers the situation and relevant information before taking action; effectively implements improvements.

Integrity: Acts with the highest levels of personal ethics, honesty and accountability.

Performance: Applies job specific knowledge, skills and experience to accomplish results; requires appropriate level of supervision; work is completed in a timely manner; uses sound judgement in decision-making; is reliable and dependable; utilizes time and resources responsibly; complies with policies and procedures; work area is organized, neat and clean.

Communication: Expresses facts and ideas in a clear, convincing and organized manner; listens effectively; professional, respectful and compassionate in communications with others; follows proper channels of communication and shares essential information timely; maintains appropriate confidentiality.

Teamwork: Builds and maintains effective working relationships; recognizes strengths and contribution of others; manages and resolves conflicts in a positive and constructive manner

Working Conditions

Work is performed in a medical office environment involving contact with patients, physicians, staff, insurance carriers and other business partners. Occasional local travel between work sites and additional hours, including evening or weekend work, may be necessary.

Physical Requirements

Qualifications