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IT Support Technician
$46k-57k (estimate)
Full Time 2 Weeks Ago
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Avani Tech Solutions Private Limited is Hiring an IT Support Technician Near Kissimmee, FL

Job Title: IT Support Technician Location: 1138 Celebration Ave, Celebration, FL 34747Contract pay rate : $27.50/hr on W2DescriptionContract to hire after 90 days, On site, daily installations for all hardware that is being refreshed, reimaged or memory installed
On site, Service Level desktop incident resolution for cast members
Imaging and staging hardware
Wiping devices that are returned from the field for return to inventory
Install and configure software requested by client (MS Office 365, Adobe Creative Suite, VPN software, etc.)
Ticket management time manage all service level tickets that are assigned to individuals. Update and close tickets. Requires ability to remote into PC's to download software and troubleshoot
Post Validation Support Support the appointments that cast members request for remote support after they receive their new hardware. Calls can include any type of help that the cast member may need from configuring their device, installing software, adding network drives to needing a device reimaged or replaced.
Lift, carry and transport computer equipment
SkillsProven 3-5 years of PC desktop/laptop field deployment work with large scale operations
3-5 years hands on experience with SCCM, TCP/IP protocols, Active Directory, and Exchange
3-5 years hands on experience with Win 7, Win 10 and MAC OS.
Experience with Ticket monitoring systems (Service Now)
Hands on with large scale windows migration activities
Proficient use of Microsoft Office Products (word, excel, powerpoint)
Strong customer service skills (face to face)
Strong communication skills ( team members and team leaders)

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/02/2024

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The job skills required for IT Support Technician include Customer Service, IT Support, Active Directory, Microsoft Office, Installation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Technician job description and responsibilities

They help businesses and consumers optimize the use of their computers.

01/16/2022: Beaumont, TX

Computer support specialists maintain computer networks and provide technical help to computer users.

02/10/2022: Corpus Christi, TX

Provided complete technical support and guidance to users for all software and hardware.

01/29/2022: Greensboro, NC

Provided computer help desk support via telephone communications with end-users.

12/23/2021: Boulder, CO

Technical support technicians often work for companies to maintain network systems.

01/04/2022: Bradenton, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Technician jobs

Must be willing to learn new task as the customers have very specific software and support requirements.

03/12/2022: Idaho Falls, ID

Must have own vehicle for local travel to provide onsite support when required.

02/17/2022: Tacoma, WA

Earn an associate or bachelor's degree.

02/09/2022: Portsmouth, NH

Earn tech-related certifications.

01/21/2022: Atlantic City, NJ

Practice to fix common computer problems.

01/09/2022: Santa Rosa, CA

Step 3: View the best colleges and universities for IT Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College