Description of Job

• Builds and applies a structured change management methodology and leads related activities including, but not limited to, the following activities:
• Assesses impacts of proposed changes
• Completes change management assessments
• Crafts change management strategies
• Consults and coaches project teams on planned changes and how to manage those changes
• Crafts actionable resources for communications, training, sponsorship, and key partner management
• Engages and supports senior leaders in their role as sponsors of change by growing leadership consensus through information findings and change management knowledge
• Coaches managers and supervisors on how to manage change and act as sponsors of change
• Integrates change management activities and tasks into project plans
• Evaluates and ensures the impacted community is ready for change
• Defines and measures success metrics to ensure change is welcomed and adopted
• Tracks and reports issues through the course of a change
• May lead a team of org. change managers engaged on a specific project effort

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Four (4) years’ experience in an organizational change management role, which must include:
  • Project management experience
  • Experience developing communication and change strategies for change initiatives
• Formal certification in industry-standard change management methodologies (e.g. Prosci, Kotter, Association of Change Management Professional’s Standard for Change Management)
• Occasional travel required

Preferred Qualifications:

• Six (6) years’ experience in an organizational change management role, as indicated above
• Advanced degree in business management, organizational development, or similar
• Prior experience working with or in government or an institution of higher education
• Consulting experience on large-scale, transformational projects
• OCM experience implementing ERP solutions with large audiences
• OCM experience in rolling out data governance processes and tools

Knowledge, Skills, and Abilities:

• Knowledge of Organizational Change Management processes and standard methodologies
• Knowledge of project management processes and lifecycles, including familiarity with the Project Management Institute’s Project Management Body of Knowledge (PMBOK)
• Knowledge of Agile processes
• Presentation skills to articulate messages to a variety of audiences
• Organizational skills to set and meet goals, manage appointments and time commitments, create schedules, coordinate and facilitate meetings, and make decisions
• Interpersonal skills to facilitate interaction, communication, and teamwork between others
• Customer service skills to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
• Analytical and problem-solving skills to examine and summarize data and trends in order to resolve issues and produce results
• Oral, written, and listening communication skills to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
• Digital literacy to use Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems
• Ability to work in ambiguous situations and be resilient with a propensity to persevere
• Ability to translate and explain technical concepts and vocabulary in common terms to non-technical audiences
• Ability to work independently with minimal direction and reliable professional judgment, as well as collaboratively with a team to achieve desired results
• Ability to navigate a complex political environment
• Ability to work with people of varying skills and knowledge
• Ability to engage with senior management and gather their feedback
• Ability to manage the OCM workstream which may have additional OCM team members
• Ability to facilitate discussions with C-level executives
• Ability to develop trust and rapport with C-level executives based on deep experience and knowledge (so as to be viewed as a trusted advisor)

Supplemental Information

How to Apply:

For full consideration, please attach the following as separate documents to your application by May 15th at https://cu.taleo.net/careersection/2/jobdetail.ftl?job=33445:

1. A cover letter identifying the job specific minimum qualifications you possess

2. A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 4 weeks of parental leave to adjust to the joys of parenthood.
• Tuition Benefit of 9 waived credits for eligible courses on any CU campus per academic year for employees, as well as options for your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

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