Department Information

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Description of Job

The salary range for this position is:
$26.94 - $37.75 Hourly
$2,154.92 - $3,020.31 Biweekly
$4,669.00 - $6,544.00 Monthly
$56,028.00 - $78,528.00 Annually
The Division of Family and Medical Leave Insurance (FAMLI) within the Colorado Department of Labor and Employment (CDLE) manages all aspects of the State of Colorado’s FAMLI program approved by Colorado voters in November 2020. FAMLI ensures that participating Colorado workers have access to paid leave when life circumstances (such as taking care of themselves or their family), take them away from their jobs. FAMLI delivers all programs and services as statutorily mandated.
FAMLI’s Innovation and Technology Unit controls is accountable for the overall development effort required to build, maintain, and continuously improve the technological systems that enable the FAMLI program to provide claim benefits. The unit drives the product evolution process from ideation to launch, and ensures deliverables meet the needs of all FAMLI program constituents, including employees and employers. Innovation and Technology also is the technical support organization that remedies production software issues.
Work sections include claims management and benefit payments, wage reporting, premium collections, account management and registration, and fraud and data analysis. Innovation and technology maintains solutions for all FAMLI products by determining system performance needs, tracking up-time, knowing system data types, and ensuring appropriate security measures. It also serves as a point of contact for incidents, infrastructure upgrades, and license renewals. This position serves within the data and analysis function.
This position provides data analysis, metrics, and reports on the effectiveness of FAMLI programs in relation to cost, program success, the structure and mechanisms of service delivery processes and the attainment of quality process outcomes. This position also works to create predictive insight into the program growth and integrates State of Colorado economic metrics. As an individual contributor, this position analyzes information/data/analysis requests, determines appropriate strategies to generate pertinent data and analysis, and provides consultation to requestors in the interpretation and use of data and analysis. FAMLI uses cloud-based data repositories organizing FAMLI raw data assets and manages curated datasets by focus area, coupled with Tableau Desktop and Tableau Server. This Position will create metrics and analysis independently as an individual contributor using SQL and Tableau and it is intended that this person must become an expert in the use of Tableau. This position will use Tableau software and AWS tools, (for example tools like Snowflake), to extract and analyze data and create reports for a variety of users, including FAMLI supervisors and management, and for general program purposes.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

• Analytics & reporting background
• Understanding of data and data integrity such as managing data ingest and algorithms
• Experience in communicating data processes and data literacy
• Demonstrated ability to work with multiple units and levels of authority
• Performing duties similar to those assigned to the position as a classified State of Colorado employee.

• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Effective Communication and Influence: excellent verbal and written communication skills; active listening; Excellent conflict-resolution and interpersonal skills.
• Problem-solving: strong analytical, problem-solving, and decision-making skills; excellent organizational skills. Ability to see both the big picture and the details.
• Systems Analysis: Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Interest in continuous learning of analytical skills. Interest in learning basic scripting languages, such as SQL and Python, would be a plus.
• Business Analysis: Knowledge of the process intended to match user and organization’s needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and specify requirements, interrogating users to establish symptoms of problem and analyzing symptoms.

• Organizational Policies: Experience with the policies to achieve a set of goals and targets regarding the development and maintenance of an organization.

• Technical Documentation: Prepare documentation for existing and upcoming products or services, describing their functionality and composition in such a way that it is understandable for a wide audience without technical background and compliant with defined requirements and standards. Keep documentation up to date.

• Must be a Colorado resident at time of application.
• You must pass a thorough background check prior to employment

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.