Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart. https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6 

JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB

The Firmware Technician is responsible for the effective verification of the hearing aid firmware. Moreover, the Firmware technician will assist in a variety of activities throughout the Firmware department that will accelerate the pace of development. 

JOB RESPONSIBILITIES/RESULTS 

• Understand firmware systems requirements and/or requirements for a particular firmware module.
  • Understand the firmware module at a high level and its interface through participation in meetings, studying associated documents and reference materials, etc.
• Understand test cases and execute test cases on released firmware.
  • Understand the test cases and how they apply to the firmware system requirements
  • Verify the functionality of the firmware using software tools such as PECS, python scripts, development boards, measurement tools, etc.
• Clearly document the results and communicate with developers.
  • Log results based on the established processes.
  • Clearly communicate issues with FW developers and work with them to root-cause and resolve issues.
• Assist in a variety of activities throughout the Firmware department.
  • Assist team members with configuration of devices.
  • Assist in lab setup.
  • Assist in creation of certain documents.

JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements

• Education
  • Technical degree in Software or Electronics
• Experience
  • Experience using engineering software tools
  • Experience working with embedded systems is desirable
  • Experience in wireless communication is desirable.
  • Experience in using electronic hardware
  • Experience in audio and/or wireless is highly desirable

Knowledge / Technical Requirements 

• Proficiency in troubleshooting.
• Must be detail-oriented, accurate and organized.
• Great oral and written communication skills are a must.

Competencies, Skills & Abilities 

• Skill in computer programming is desirable.
• Computer skills including Microsoft Office Products.

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