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Title: Whole Child Support Specialist
Supervisor: Reports to Program Supervisor(s), Executive Director of Student Services
Summary/Objective: The Whole Child Support Specialist (WCSS) will be responsible for providing family support services for the families of youth ages 6 through 22, with complex, multi-system needs who are involved in our program and in need of community linkage and consultation to families. The WCSS will empower parents/guardians with knowledge of community resources, providing an understanding of rights, explanation of the service coordination process and any additional options that will help families increase their functioning across life domains.
The WCSS will build relationships with community providers and encourage the strengthening of family relationships by creating an atmosphere of trust, cultural competence, and emotional security. The WCSS should help to set ground rules to ensure the family is aware of confidentiality and mandated reporter status.
The WCSS will be expected to have 40%-50% face-to-face time with youth and their families.
Minimum Qualifications:
Parent Peer Support Provider Training or NAMI Family Peer Support Training or the ability to complete the required training quickly following hire.
Essential Functions:
KNOWLEDGE, SKILLS AND ABILITIES: necessary to perform duties (* indicates developed after employment).
Knowledge of: FREDLA Parent Peer Support Provider Training or NAMI Family Peer Support program; service coordination; therapeutic treatment models; strength-based program models; resiliency principles, community resources
Skills in: Analyzing problems, developing and implementing solutions; utilization of computer applications (e.g. Microsoft Office, Electronic Health Records, Data Collection Systems); written and oral communication; organization and time management; collaboration and partnership; facilitation of relationships between families and community agency representatives; team building
Ability to: Develop effective working relationships with complex needs youth and their families; work independently in the family’s home and a variety of community and/or treatment settings; collaborate and partner with formal and informal community resources; communicate to help implement cross-system service coordination; ability to coordinate, resolve conflicts, problem solve, and form consensus among diverse groups of people; collect, analyze, and interpret data; prepare and maintain accurate documentation; follow verbal and/or written instructions; communicate effectively; work flexible hours
Work Environment: The work environment characteristics described here are representative of those an employee may encounter while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will be responsible for meeting families where they are most comfortable, within reason. This includes the residences of families, schools, libraries, etc. to support the student and their family. Conditions of meeting locations cannot always be anticipated and may be less than desirable. This position may require some non-traditional working hours (evenings).
Working Conditions: Promote safety, exercise caution, and comply with safety regulations and district/educational service center policies/procedures when involved in the following situations:
Performance Evaluation:
Job performance is evaluated according to the policy and procedures adopted by the Stark County Educational Service Center.
The Stark County Educational Service Center is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, age, national origin, ancestry, genetic information, gender, religion, marital status, military status, or disability. Individuals are selected for employment based only on merit and qualifications directly related to professional competence. This job description is not intended to be a complete list of required duties and it is understood by the employee that other related and reasonable duties will be required if requested by an immediate supervisor or administrative staff member. This document is subject to change in response to student need, staff factors, funding variables, modified operating procedures, program/curriculum changes, and unforeseen events. The employee is expected to follow all policies and procedures in accordance with the Stark County Educational Service Center and district or department assignment.
Acknowledgement:
My signature below signifies that I have reviewed the contents of my job description and that I am aware of the requirements of my position.
Employee Date
Supervisor Date
Full Time
$55k-68k (estimate)
05/12/2024
06/30/2024