Description

StarCare Specialty Health System (StarCare) is seeking a qualified and compassionate individual to work as a full time Care Coordinator for outpatient mental health services at Sunrise Canyon Hospital.

Responsibilities:

• Care Coordination works with consumers and interdisciplinary team in order to assist in development, management and maintenance of the consumer’s healthcare plan.
• Ensure care coordination is implemented by managing client caseloads, facilitating conversations between interdisciplinary Care Team members including Care Coordinators, primary care physicians, and additional providers.
• Organize schedules and managing appointments for patients to ensure they receive services in a timely manner
• Facilitate communication between the patient, family members, and healthcare providers to ensure patient satisfaction and quality of care.
• Assist in identification and application for appropriate benefits.
• Manage follow up visits and ensuring continuation of care and linkage to community resources.
• Ensure that Center resources are utilized appropriately. 

Essential Duties:

• Coordinate with Case Management and Clinic Staff to ensure consumers are being seen in a timely manner and are aware of upcoming appointments.
• Manage lobby flow
• Maintain Outpatient clinic schedule
• Complete and submits documentation timely and professionally. 
• Assist the supervisor or other Center Staff with special projects or assignments following appropriate guidelines in order to insure the efficient operation of the Center.

Schedule: This is a full-time/non-exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department.

Benefit Package: StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Pay Incentives

Qualifications

Qualifications:

• High school diploma required.
• Graduation from an accredited four (4) year college or university with major course work in a related field preferred.

Skills & Abilities:

• Ability to foster collaborative relationships with key workforce members.
• Exhibit excellent oral and written communication with the ability to communicate to all levels of the organization.
• Exhibit excellent interpersonal skills with a team oriented work style.
• Organized, detail oriented, computer proficient, and have the ability to write clearly and concisely.
• Ability to respond to individuals with patience, empathy, and understanding.
• Experience in working with individuals with serious mental illness, substance use disorders, and/or severe emotional disturbances.
• Knowledge of the social services system and the ability to guide workforce members in connecting individuals with appropriate services.
• Ability to work under general supervision with moderate latitude for the use of initiative and independent judgment.

Additional Requirements:

• Must pass a pre-hire drug screen and criminal background check.
• Must have a Texas driver's license and be insurable under the Agency's insurance.

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!

Job Summary