Description

StarCare Specialty Health System (StarCare) is seeking a full time Clinic Care Coordinator Lead to join its outstanding Outpatient Clinic supporting people with mental illness at Sunrise Canyon.

Responsibilities:

• Coordinate and oversee activities of the clinic and clinical team members to ensure compassionate, effective, and efficient delivery of high-quality clinical care for patients. 

Essential Duties: (To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily)

• Coordinate and supervise the activities of Care Coordination Team members and other clinic staff engaged in patient care.
• Organize and assign duties and tasks to Care Coordinators.
• Establish Care Coordination work schedules monthly.
• Monitor daily performance of care coordination and clinic to ensure duties are completed accurately, efficiently, and timely.
• Assist with interviews. Conduct orientation and training on clinical policies and procedures.
• Identify and recommend solutions to Clinic Director and members of the outpatient clinic team
• Ensure high quality clinical care for patients by reviewing and researching concerns or complaints.
• Assist medical assistants, nurses, and providers with maintaining patient flow to ensure patients are seen timely and efficiently.
• Assist with or conduct periodic staff meetings with care coordination.
• Maintain excellent communication and effective working relationships with patients, providers, clinical and clerical team continuity of high-quality patient care.
• Perform all other duties as assigned.

Schedule: This is a full-time/exempt position scheduled Monday - Friday, 8am - 5pm, with flexibility to meet the needs of the department.

Benefit Package: StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, 401k with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.

Qualifications

Qualifications:

• Bachelor’s degree in healthcare administration or human services field.
• 2 years of experience at a healthcare facility in a clinical coordinator role (essential).

Skills & Abilities:

• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to work independently and as part of a team.
• Passionate about clinical excellence.

Additional Requirements:

• Must pass a pre-hire drug screen and criminal background check.
• Must have a Texas driver's license and be insurable under the Agency's insurance.

WHY CHOOSE STARCARE?

Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:

1. Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
2. Comprehensive Care: StarCare offers a diverse array of specialty healthcare services that support and empower people as valued members of the community.
3. Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
4. Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
5. Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.

At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!

Job Summary