From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This job contributes to Starbucks success by developing and managing unique creative design concepts for Starbucks retail operations with a focus on the partner experience. Provides a leadership role in the development and implementation of the Starbucks brand, creative objectives and design process to enhance the Starbucks Experience for retail and support partners, while innovating best in-class, meaningful design.
Summary of Key Responsibilities
Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
Manages creative team by providing coaching, direction and leadership development in order to achieve partner, business and customer results.
Formulates and implements creative and design objectives that meet company and business unit strategy. Provides creative direction and leadership for all design projects for assigned clients.
Guides internal and external design teams in developing initial concepts and participates in design work when appropriate.
Provides added value to the strategic design discussion with clients based on an understanding of their business goals.
Collaborates with management team to evolve overall visual strategy.
Consults with cross-functional teams on cost-saving opportunities and implements appropriate changes.
Executes department plans to meet company targets for budgets, project schedules and deadlines, as well as departmental guidelines.
Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.
Prioritizes and communicates department objectives to team.
Sets and maintains the professional standards required to meet business unit/department and company objectives.
Challenges and inspires partners to achieve business results.
Conducts and ensures the completion of performance reviews.
Ensures partners adhere to legal and operational compliance requirements.
Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.
Basic Qualifications
Professional experience with a design firm, advertising agency, or in-house creative department (6-8 years)
Managing a creative team in a creative environment (2 years)
Experience managing large-scale projects and teams in a matrix organization (5 years)
Preferred Qualifications
An online portfolio or samples of work demonstrating experience creating visual/graphic design solutions
Expertise with typography, form and color sensibilities
Ability to foster teamwork among diverse groups and disciplines
Ability to plan and manage schedules for multiple tasks
Ability to prioritize and meet deadlines in a fast-paced, rapidly-changing environment
Knowledge of and ability to articulate creative development processes
Creative problem-solving, strategic thinking skills
Able to spark creative thinking in team and others to challenge the status quo
Ability to leads effective brainstorming sessions to spark big idea thinking
An understanding of technology solutions that drive innovation and efficiency in design organization
If you live in the Seattle, WA area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at