Dock Crew - Murray Harbor

Job Description

Full-Time, Seasonal Position

Non-Exempt, Hourly Status

Reports To: Marina Manager

The Dock Crew member is responsible for providing personal service to customers at the marina. This includes assisting customers with watercraft rentals, attending to gas dock operations, parking and cleaning rental watercraft, and always keeping the dock safe, orderly, and in a professional state.

Responsibilities:

• Greet every customer and provide personal and professional service.
• Follow check-out procedures for rental boats, including accessories and life jackets.
• Assist customers in parking boats upon rental return and follow check-in procedures.
• Adhere to customer requests in respectful manner at fuel dock, including fuel and pump-outs.
• Keep the gas hut, storage rooms, and dock in a clean, safe, and orderly manner.
• Complete opening and closing duties per policy and procedure.
• Participate in all training courses (Rentals, Fuel Attendant Training, Fire Safety).
• Complete other duties as assigned by marina managers.

Minimum Job Requirements:

Qualifications - To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Computer Skills - Must have basic computer skills, with the ability to learn new software in a timely manner; Point of Sale software experience a plus.

Education – Position requires a minimum of two (2) years High School, or GED. Must complete Boating Safety Certification.

Experience – This position requires previous work experience in dealing with the public (i.e. customer service) on a daily basis, and treating customers with respect. Previous retail experience preferred.

Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Must have the ability to work on feet for extended periods of time/ The employee is frequently required to balance, kneel, or crouch. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employee must be able work in outdoor weather conditions.

Other Skills and Abilities - The ability to thrive in a fast-paced environment, work well with a team, effectively prioritize, proceed with a sense of urgency and a concern for customer satisfaction.

Starboard Partners (Murray Harbor) is an equal opportunity employer. Murray Harbor evaluates applicants without regard to race, color, religion, gender, national origin, age, protected veteran status, disability/handicap status or any other characteristic protected by applicable law.