We are seeking a customer service representative to assist in retail customer support and inside account management. We are looking for someone who has very strong communication and organizational skills and who can build relationships with customers. If you like working with the public and like a fast-paced environment, this job is for you. The main task will be to assist retail and business customers in placing custom orders, retail floor management and receiving. Hours would be 8:30am to 5:00pm M-F and a rotation of Saturdays from 9:00am to 1:00pm.

IF YOU HAVE BEEN LOOKING FOR A JOB WHERE YOU CAN MAKE A MEANINGFUL IMPACT, THIS IS IT! We have plenty of opportunity for growth.

Note that we are a small business with a big culture. We understand that you have a life outside of work and we pride ourselves in being flexible- we understand that life happens and WE OPERATE ON MUTUAL RESPECT. If you are not a self-starter and work best when micro-managed, this role is not for you.

If you are interested, please apply and we will send you a call request so that we can get to know you. From there we will invite you to come in and meet the team.

Responsibilities:

- Liaise and maintain strong relationships with retail and business customers.

- Ensure the timely delivery of product and services to customers.

- Resolve customer issues and collaborate with internal staff to meet customer expectations.

- Effectively manage multiple customer projects at one time.

Requirements:

- Proficiency in Microsoft Excel.

- Excellent organizational and problem-solving abilities.

- Ability to multi-task and work in a fast-paced retail environment.

What We Offer:

- Competitive salary and benefits package.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Weekends as needed

Application Question(s):

• Why are you currently searching for a new job?

Ability to Relocate:

• Portage, IN 46368: Relocate before starting work (Required)

Work Location: In person