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Member Service Associate (Teller)
$55k-69k (estimate)
Full Time | Business Services 10 Months Ago
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Star One Credit Union is Hiring a Member Service Associate (Teller) Near Sunnyvale, CA

EXCELLENT PAY AND BENEFITS!
Be a part of one of the most successful financial institutions in the country!!
Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 126,000 members worldwide. With assets over $10 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by the Credit Union National Association for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!
  • 401(k) Plan, Match, and Profit Sharing
  • Annual Wellness Benefit
  • Education Assistance
  • Employee Loan Discounts
  • Medical, Dental, and Vision (Effective date of hire)
  • Paid Holidays
  • Paid Time Off Program
  • Staff Incentive Variable Pay (Bonus)
Job Title: Member Service Associate (Teller)
Hours: Monday through Thursday from 8:45 a.m. to 5:30 p.m., Friday 8:45 a.m. – 6:30 p.m. and rotating Saturdays 8:30 a.m. to 2:45 p.m. (with a day off during the week).
Salary Range: $41,300 - $62,500, which is base pay.
Compensation will be based on candidate qualifications.
Job Scope/Duties
  • Perform basic member transactions including, but not limited to: deposits, withdrawals, account transfers, loan payments, loan payoffs, cash advances, US Savings Bonds redemption, gift card purchases, sub-account openings, IRA contributions, address change requests, check order requests, account closures, and issuance of Cashier Checks.
  • Accurately maintain, safeguard, and balance cash drawer, and all negotiable instruments. Answers basic member inquiries, concerning Credit Union products and services, policies and procedures, promotions, relationship pricing, fee structures, and general financial institution processes.
  • Prepare work for daily opening and closing of branch.
  • Other daily duties would include stop payment requests, accurate completion of CTRs, member password updates, statement copy requests, cross-member transfer requests, wire requests, and processing daily night depository items.
  • Cross-selling Credit Union products and services appropriate to meet member’s needs.
  • Complete miscellaneous duties and projects as assigned.
  • Provides assistance to other branches and departments as needed.
Experience/Minimum Education Requirements
  • Requires one year of cash handling experience.
  • Six months of Teller experience at a credit union or financial institution is preferred.
  • High school diploma or equivalent.
Knowledge/Skills/Abilities
  • Requires good written and verbal communication skills.
  • Ability to learn and retain banking regulatory information and requirements.
  • Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
  • Fosters and maintains a strong service culture by providing excellent internal and member service.
  • Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
  • Must be a strong team player with the ability to work in a diverse group or as an individual contributor.
MUST HAVE GOOD CREDIT.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$55k-69k (estimate)

POST DATE

08/11/2023

EXPIRATION DATE

07/14/2024

WEBSITE

starone.org

HEADQUARTERS

FORT COLLINS, CO

SIZE

100 - 200

FOUNDED

1956

CEO

VADIM MALKOV

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About Star One Credit Union

Members of Star One Credit Union are part of one of Silicon Valley's largest, member-owned financial institutions. We serve more than 114,000 members worldwide with a mission to improve each member's life by delivering valuable financial services. As a member-owned cooperative, our members enjoy money-saving benefits like higher yields on savings accounts, lower interest rates on loans, and low or no fees on products and services like checking, credit cards and real estate loans. SUPERIOR SERVICE Our focus on member satisfaction is what sets Star One apart over 97% of members surveyed say the...y would refer a member to Star One, and over 96% are satisfied or extremely satisfied with Star Ones service. MEMBERSHIP Membership is open to Individuals who live, work or attend school in Santa Clara County; employees of Select Employee Groups; and immediate family members of current members. Member deposits are federally insured by the National Credit Union Administration (NCUA) and Star One is an Equal Housing Lender. CAREERS Our employees are our greatest asset. If you're considering a career in financial services, you will find that we offer rewarding opportunities in a stimulating and friendly environment. Join our team and see how our generous compensation and benefits package reflects the high value we place on our employees. See current available positions at https://www.starone.org/careers/ PRIVATE OR CONFIDENTIAL INFORMATION We welcome your comments, however our LinkedIn page is NOT a customer service channel. Please do not provide any of your specific account details or other personal information. If you need help with your account or a service, please contact Star One at (866) 543-5202 or (408) 543-5202. Or visit www.starone.org. DISCLAIMER - LinkedIn is owned by third parties unaffiliated with Star One. Star One is not responsible for the privacy or security policies at these sites or other third party sites that may be linked to from within them. More
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