Our Assistant Managers are essential members of our Management Team. In the absence of the General Manager, they are the leaders in the store. They are responsible for Safety & Legal Compliance, Sales, Operational Excellence, Customer Service & Problem-Solving.

• Delivers quality customer service while maintaining a safe workplace, efficient and productive workflow,

• Manages staff in all store departments
• Leads and directs the work of others
• Accesses and utilizes the computer based time and attendance system on a daily basis in order to control labor costs and adjust scheduling as needed for customer service and traffic flows
• Follows operational standards for cost control, waste reduction, quality, safety, and complete/ on-time service
• Follows policies in the areas of operations techniques, materials usage, shipping and receiving, capacity planning, scheduling, safety, customer satisfaction, employee relations and performance measures
• Provides leadership for problem resolution to facilitate faster improvements and improved working relationships
• Performs other related duties as assigned

Skills

• Demonstrated ability to lead people and get results through others
• Planning for Short/Long Term Objectives & Goals
• The ability to organize and manage multiple priorities
• Problem analysis and problem resolution at both a strategic and functional level
• Employee training and development
• Strong ability to interact in a positive manner with varying types of customers, both retail and commercial
• Excellent interpersonal and communication (written and verbal) skills
• Strong team player
• Commitment to company values
• Extensive knowledge of plant material and garden center merchandise and operations
• Reliable personal transportation
• Ability to follow directions as well as work independently to achieve goals and complete assigned tasks
• Ability to maintain positive relationships with stores and corporate employees at varying levels

• Ability to work outdoors in all types of weather

Physical Aspects of the job

• Frequently bending, twisting and rotating trunk, arms and legs
• Standing 100% of the time/walking 99% of the time/climbing 10% of the time
• Working with arms extended and bent constantly
• Frequently moving parts and stock weighing up to 35 pounds, 10 to 50 feet
• Occasionally moving parts and stock weighing up to 50 pounds; pushing and pulling
• occasionally
• Frequently moving merchandise weighing 10 to 25 pounds from floor to counter
• Occasionally moving and stocking overhead shelves with parts weighing 5 to 15 pounds
• Constant gross hand and finger dexterity; frequently grasping and manipulating
• Constant hand and eye coordination