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If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further! Voted as one of the best places to work in the state of Indiana for 2024, STAR Financial Bank strives to be the employer of choice and truly defines OneTeam.
STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years.
We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities.
At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.
STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics.
STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.
STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.
The Customer Experience Specialist in Customer Solutions Call Center position is included in a workplace model that does not allow remote work.
As a Customer Experience Specialist in the Customer Solutions Call Center, essential responsibilities include :
make sound decisions affecting the status of customer accounts based on available information and established procedures and / or provide superior customer service including the opening of new accounts and resolution of customer inquiries through the phone call, email, and customer chat delivery channels.
Last updated : 2024-05-09
Full Time
Investment Management
$44k-56k (estimate)
05/11/2024
05/11/2024
starfinancial.com
FORT MILL, SC
500 - 1,000
1943
RAYMOND L ROBINSON
$50M - $200M
Investment Management
STAR Financial Group, Inc. is the parent company of STAR Financial Bank, best known for its culture of delivering quality service, personalized banking solutions and innovative use of technology. In addition, STAR Private Advisory offers licensed professional services in financial planning, trust, and asset management. STAR Financial Group has grown to $2.80 billion in assets with 36 locations in central and northeast Indiana. Commercial Loans Our experienced professionals can assist with credit lines, accounts receivable, financing, leasing, real estate and construction loans and SBA loans. ...Mortgages - Whether it is buying the first house, building one or refinancing, we can help homebuyers find the mortgage solution that best fits their needs and situation. We also offer financing for a second home and investment properties, and we have a wide array of products to aid buyers at all income levels. Private Banking We offer exemplary levels of service and special benefits through private banking for executives, professionals and business owners. Treasury Management We provide our clients a variety of money management services including, remote deposit capture, lockbox, positive pay, business online banking with ACH origination and receipt capabilities.
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The following is the career advancement route for Customer experience positions, which can be used as a reference in future career path planning. As a Customer experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience. You can explore the career advancement for a Customer experience below and select your interested title to get hiring information.