Our Company & Our Property Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

About Stanly Ranch, Auberge Resorts CollectionA private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Role Summary
Join our team as IT Manager and become one of the authors of our story. The IT Manager is responsible for all technology operations at the resort. With guidance and support from the Regional Director of Technology and Auberge Home Office, the IT Manager will lead I.T. budgeting, procurement, installation, configuration, maintenance and support. The IT Manager will oversee all aspects of the property technology infrastructure managing various technology partners.

Core ResponsibilitiesThe key responsibilities for this position are:

• Work with the management team to set a long-term technology plan with measurable goals and objectives

• Assist department heads with identification and implementation of technology solutions that advance operational efficiency and guest satisfaction

• Identification, set up, and installation of new hardware and software.

• Maintain all hardware and software inventory

• Meet all compliance requirements including PCI, CCPA and emerging CCPR

• Negotiate and manage all hardware and software support contracts in partnership with the Regional Director of IT

• Educate team members on technical concepts, applications and services

• Maintain resort-wide Local Area Network

• Manage cybersecurity requirements

• Provide first-line software and hardware support for all users on all company-approved devices

• Maintain a positive working relationship with service providers

Required Qualifications

• 5 years of technical experience in hospitality or customer-centric field

• Well organized and able to work independently

• Strong business acumen

• Ability to work through problems systematically

• A customer-centric mindset

• Able to work in a fast-paced environment with multiple deadlines and quick turnarounds

• Opera PMS management experience 

• POS systems experience

• Technical understanding of network protocols and standards

• Advanced understanding of Windows Client and Server operating systems

Desired Qualifications

• Advanced understanding of Group Policy/Active Directory Management and Windows System Components. 

• Comprehensive experience with Google Workspace

• A , MCP or equivalent certifications

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.
The successful candidate will be able to project self in a professional manner, think and respond quickly to pending problems and ability to effectively process information and prioritize tasks at hand.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: IT/Sistemas
This is a exempt/ exento position
Pay: $85,000 - 97,000 per year