JOB
THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here. Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility.ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants.Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control.The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors.The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated.Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.
EXAMPLE OF DUTIES
Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's;Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures;Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources;Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules;Oversees Workforce Development services, access to labor market and job search information, customer assessment;Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required;Uses the County Customer Relations Management System to resolve customer complaints and report results;Promotes customer services by contacting local, private, and public organizations;Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings;Monitors staff to ensure efficiency and quality of operations;Prepares various reports to support organizational planning;Provides input into the development/modification of internal and external unit policies, methods and procedures;Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required;Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives;Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager;Conducts periodic Workflow Process analysis and recommends process improvements;Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed;Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals;Assists in developing grants, budgets, policies and procedures for a section of the department;Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff;Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs;Provides leadership in collaborative projects and partnerships;Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives;May negotiate vendor contracts;Remains abreast of State and Federal regulations and industry innovations;Prepares/Receives correspondence and statistical reports related to the Division's work flow;Performs on short notice, other duties and special projects assigned;Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs;Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; andEstablishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public.
SUPPLEMENTAL INFORMATION
APPLICATION PROCEDURES/FINAL FILING DATEApplications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION.Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. GENERAL INFORMATIONFinal appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.