Position Summary

Sales Account Specialists build and maintain relationships with current customers while helping the sales staff seek new customers. The position is also responsible for entering all order requests, invoicing, & collecting past-due invoices. Because of this, attention to detail is a key component to their daily work.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be required by his/her supervisor.

Key Performance Areas (Essential Functions of the Position) 

• Enters orders.
• Assists customers with order changes. 
• Maintains customer information.
• Works with logistics to get freight quotes.
• Processes paperwork for invoicing.
• Gathers information for sales staff regarding monthly sales.
• Set up new customers.
• Collects past-due invoices.
• Helps to maintain customer relationships.

Key Success Factors for Position 

• Excellent attention to detail & accuracy.
• Able to multi-task.
• Team player.
• Self-motivated.
• Holds themselves accountable for high quality work.
• Great, clear communicator with customers and coworkers.

Experiences / Education Requirements 

• High School Diploma or equivalent, minimum one year experience in an accounting position.
• Familiarity with Microsoft applications, especially Excel & Word.
• Experience with an ERP system is preferred.
• Proficient on 10-key.

Working Conditions

General Office Environment:

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, etc. work is generally performed within an office environment, with standard office equipment available such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job the employee is regularly required to talk, hear, read, write, and communicate in fluent English. The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work:

This is a Full/Part Time position. Days and hours of work are Monday through Friday, with an occasional Weekend. Unless otherwise notified in advance by supervisor.

Professional Conduct:

Each employee of Standlee Premium Western Forage has a responsibility to know, to understand and to abide by Workplace Professional Standards of Conduct. Professional Conduct includes Customer Service, Courtesy, Ethics, Safety, Teamwork, Responsibility, Accountability, Confidentiality, and Professionalism

Travel Requirements

Occasional travel as directed.