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Ram Products Co
Fort Worth, TX | Full Time
$45k-56k (estimate)
1 Week Ago
Field Service Representative
Ram Products Co Fort Worth, TX
$45k-56k (estimate)
Full Time | Wholesale 1 Week Ago
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Ram Products Co is Hiring a Field Service Representative Near Fort Worth, TX

Make up to $60,000 per year with base salary, plus bonuses! Apply today!

Enjoy freedom from a desk and serve the Dallas/Fort Worth metro area in our mobile warehouse, providing quality service to customers.

What will you love about being a Field Service Representative?

  • Be a part of a quality team
  • Develop personal relationships with customers
  • Solve issues and provide solutions

Why should you want to work for Ram?

What makes Ram Products exceptional is our Team. From the beginning, we have placed a high value on people and relationships. The culture and the family environment being lived out every day by our Team carries over to our customers as well, making our work more fun and our connections more meaningful.


Position Description

The Field Service Representative (FSR) will always work with integrity, demonstrate a desire to serve others, and possess the ability to solve problems. The FSR is responsible for promoting Ram Products and providing products and services to customers in a designated area.

What can I expect in my role as an FSR?

  • Account Service: servicing existing accounts to grow revenue, develop relationships, expand product line, and demonstrate products.
  • Administrative Duties: operating within the ERP and CRM systems as well as accurately bill, restock and maintain inventory levels of our products.
  • Product Knowledge and Business Development: develop a working knowledge of general product categories through training and on-the-job experience.
  • Understanding: understand each customer’s needs to provide real, effective solutions.
  • Deliver: deliver exceptional customer service.
  • Sales and Service: conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services.

Are you who we’re looking for?

  • Ability to communicate effectively and collaborate with others.
  • Ability to work independently, with a high degree of self-motivation and problem-solving skills.
  • Experience in a customer-facing position.
  • Willing to travel up to 25%.
  • Industrial experience is a plus!

You’ll also need:

  • High School Diploma, GED, or High School Equivalence Certificate.
  • A valid divers license with excellent driving record.
  • To be able to lift 25-50 pounds on customer calls.

Not only does Ram have a great culture, but we also have a robust employee benefits package.

  • Medical Insurance
  • Prescription Coverage
  • Dental Insurance
  • Vision Coverage
  • Health & Wellness programs
  • Disability Insurance
  • Employee Assistance Program
  • Paid vacation and personal time off
  • Bonus structure based on measurable outcomes
  • Performance recognition
  • Personal and professional development
  • 401(k)
  • 401(k) Employer Match

Join our team! Apply Today!

Technician, Tech, Automotive, Manufacturing, Industrial, Maintenance, Repair

Minimum Qualifications

  • High school Diploma, GED, or High School Equivalence Certificate.
  • A valid divers license with excellent driving record.
  • Excellent analytical, written, and verbal communication skills.

Preferred Qualifications

  • Associate degree
  • Experience working in an industrial environment.
  • Experience working in the MRO industry.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$45k-56k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

06/16/2024

WEBSITE

ramproducts.com

HEADQUARTERS

RICHLAND HILLS, TX

SIZE

25 - 50

FOUNDED

1988

CEO

MICHAEL ASHLOCK

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About Ram Products Co

Ram Products offers a wide selection of repair and maintenance products and services. Our Mobile Warehouses provide more products for immediate delivery than any other company in the MRO parts industry. We invite you to shop our catalog for just the right part or better yet, allow one of our Territory Managers to give you a tour of a Ram Mobile Warehouse for a more hands-on ordering process. Now, you wont have to choose between on-line convenience or personal service & delivery you can have both. At Ram Products, we make ordering parts easy so you spend less time waiting on the parts you need ... and more time putting them to work. Let us know how we can best serve you. More
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Ram Products Co
Full Time
$46k-57k (estimate)
Just Posted
Ram Products Co
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The job skills required for Field Service Representative include Field Service, Problem Solving, Products and Services, Communicates Effectively, Verbal Communication, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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