Overview: We are seeking a highly motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for building trust and providing exceptional customer service. If you have a passion for sales and delivering top-notch customer service, we want to hear from you!

Duties:

- Listen to customer's concern and accurately document their vehicle issues, in-person or over the phone

- Provide detailed explanations of recommended repairs and associated costs to customers

- Prepare accurate service estimates and obtain customer approval for repairs

- Coordinate with technicians to ensure timely completion of repairs

- Keep customers informed of the status of their vehicle throughout the repair process

- Process customer payments and maintain accurate records of all transactions

- Follow up with customers after repairs are completed to ensure satisfaction

Experience:

- Previous experience in automotive service writing is preferred but it is not required - we can train you!

- Proficiency in computer systems and software used for service writing or willingness to learn

- Excellent customer service skills with the ability to build rapport with customers

- Experience working in a dealership environment is beneficial

- Proficiency in computer systems and software used for service writing

We're not shy to recognize those that are performing well at Standard Auto and won't hesitate to increase pay outside of the starting range!

If you are a self-motivated individual with a passion for the automotive industry and providing exceptional customer service, we encourage you to apply!

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Sacramento, CA 95815: Relocate before starting work (Required)

Work Location: In person