About us

At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Senior Database Engineer creates technically superior system designs that meet requirements while accommodating future needs without sacrificing ease of implementation. The designs are balanced in pragmatism and elegance by originating and owning innovative solutions to complex technical problems, and showing commitment to the seriousness for which you associate with your work, and the discretion used in dealing with problems and issues.

About the Team

The Auctane Engineering tech and Data Team is responsible for engineering and supporting cutting edge technology in database services and processes across the Company and its subsidiaries. We are a unique team that collaborates and interacts with every team in the company from technical to business oriented departments to ensure highly available, scalable, durable, secure and high performing database architecture with the utmost data integrity in a 24x7 environment.

What will you be doing?

• Identify and recommend solutions for opportunities to improve efficiency and effectiveness through understanding internal processes and procedures
• Work shows commitment to the seriousness for which you associate with your work, and the discretion used in dealing with problems and issues
• Coach and mentor other team members
• Act as lead for complex problem resolution
• Ensure that system design complies with policies, standards, and principals
• Fulfills ad hoc query and report requests from other departments
• Monitors systems and subsystems in all environments, and proactively addresses issues
• Effectively and professionally communicates with supervisor and other team members
• Work closely with team members to formalize great ideas and assist each other

What are we looking for?

• Bachelor's degree in engineering or computer science is preferred
• Six or more (6 ) years of or RDBMS logical and physical system design using contemporary versions of Microsoft SQL Server
• Six or more (6 ) years of database performance tuning, including using DMVs, indexing, query optimization, Perfmon, etc.
• Six or more (6 ) years of SQL and related scripting
• One or more (1 ) years of Database Mirroring, Log Shipping, FCI clusters, AlwaysOn, and Transactional Replication on SQL Server 2014 or later
• Two or more (2 ) years of SSIS development
• Good understanding of memory, CPU, SAN, RAID, I/O, SSD, and other capacity related components
• Broad experience with all elements of database construction in a web environment including server environments, back-end integration, and end-user constraints
• Direct experience with other elements of database development such as requirements gathering, scripting, testing and documentation
• Experience architecting and building highly available, scalable, high volume, large scale, data-intensive, distributed systems
• Optional: Client/Server, multi-tier, and cloud architecture & design

What will make you stand out?

• Vast knowledge of SQL Server internals
• Excellent visual, written, and verbal communicator and the ability to intuitively put ideas into tangible form
• Excellent systems architect and design skills
• Excellent understanding of the Windows operating system and Microsoft Clustering
• Ability to create or review architecture and specification documents ensuring database security, integrity, and performance
• Entrenched skill in designing highly effective databases and developing highly optimized code and processes
• Possess the ability to learn how applications work by analyzing schema, querying data, and reviewing SQL code
• Demonstrated ability in supporting a software/database product through the entire development life cycle
• Must have an intuitive ability to quickly analyze third party products
• Accountable team player with efficiency and professional attitude to accomplish projects and tasks
• Ability to become the expert on a specific domain of technology and provide technical consultation to other team members
• Must be able to maintain professionalism and be graceful in the handling of work in a very fast-paced, dynamic environment where priorities and tasks constantly change
• Exposure to developing server side software in large teams

The Tech

• SQL Server, Aurora MySQL, DynamoDB, Amazon OpenSearch
• SenryOne, New Relic and CloudWatch
• GitHub, Jira, Confluence, Redgate tools

What do we offer?

• Discount on your personal shipment orders via stamps.com and GlobalPost.
• Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn't mean you shouldn't enjoy your free time!
• An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• Internal and external training, free access to online training platforms such as LinkedIn Learning.
• We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• We offer 10 paid days off for U.S. holidays throughout the year!
• Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• Take the reins of your time off with our flexible PTO policy - because work-life balance should always be in your hands!
• Attractive office space in the heart of central Austin, Texas (free drinks, snacks...)
• Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
• Free garage parking directly across from the office building.
• Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• We offer a gym discount program to help you stay fit and healthy!
• Find your zen right at the heart of our Austin office with weekly onsite yoga sessions - because balance is key to our vibrant workplace culture!
• 401k employer matching program - because your future deserves a friendly boost!
• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• We've got your furry friend covered with pet insurance discounts.
• Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• Get ready for hassle-free healthcare from the comfort of your couch - we offer free Telehealth services to keep you feeling your best!
• Treat yourself to relaxation on the regular - enjoy a monthly discount at Massage Envy.
• Get ready to rock our brand with style - we've got awesome company swag to offer!
• We conduct annual merit reviews to recognize and reward your hard work and achievements.
• BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• Health savings account employer contribution for HSA medical plan enrollees.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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