Summary

The Production Supervisor’s main objective is to properly organize team members to achieve a reasonable workflow throughout the day. The Production Supervisor directs, disciplines, trains, and assists lower-level manufacturing employees in a factory setting.

KEY RESPONSIBILITIES (ESSENTIAL JOB FUNCTIONS):

• Directly supervise and develop a team that consists of Line Lead-Hands, a team of non-unionized Production staff and temporary staff employees. 
• Responsible for output of production including yields, labor and material costs
• Responsible for product quality and training of employees on quality standards and procedures
• Enforcement of plant rules for production, hygiene, health and safety and employee conduct
• Learn, teach, exhibit and enforce behaviors consistent with Company's Code of Conduct
• Complete monthly performance reviews for new hires and internal moves for their 3- month probationary periods
• Provide performance management counseling and/or progressive discipline in a timely fashion when required
• Ensure adherence to Standard Operating Procedures and Process Controls 
• Maintain fair and consistent application of all company policies and procedures.
• Ensure that all are complying with Occupational Health and Safety regulations and be proactive in the prevention and elimination of workplace accidents. This includes proper accident/incident reports, identifying the root cause and developing corrective actions
• Ensure compliance with SQF (Safe Quality Food) standards. Maintain the highest standards for quality, customer service and recognizing that Food Safety is of the greatest priority, including GMP’s (Good Manufacturing Practices)
• Plan and prioritize daily job assignments, through the company ERP system QAD
• Maintain a good employee relations environment/ Resolve personnel issues or conflicts
• Develop associates through effective use of the Performance Management Process and Wage Reviews Program, by constantly measuring performance of employees, overall shift and of him/herself
• Ensure open and effective communication. Communicate (lead by example) mission, vision and values
• Track employee vacation requests and follow-up with the Payroll Administrator on these requests
• Communicate with external employment agencies to ensure adequate staffing each day
• Follow-up on employee requests (i.e. for employment letters, paystub reviews, etc.)
• Monitor and approve employee hours worked in the timekeeper
• Complete report in the event of an accident or incident
• Review worker requests to switch agencies and pass these requests along to the Sr. Supervisor for approval
• Provide referral form to employees who would like to make a referral and ensure completeness of form.

Requirements
EDUCATION & EXPERIENCE:
3 years’ experience in a bakery/food manufacturing environment
HACCP and first aid certifications required
High school or equivalent
Strong leadership and employee management skills
Ability to communicate clearly and persuasively with individuals and in a group setting
Excellent interpersonal skills to work effectively within a diverse team environment
Strong problem-solving skills including the ability to proactively exercise judgment and use analytical skills to generate productive outcomes 
Proven organizational, planning and priority-setting skills
Be action oriented and provide leadership to employees
Need to demonstrate self-confidence and self-preservation 
Self-driven and ability to motivate others 
Ability to work in a logical, systematic manner and have common sense
Proficiency in English both in written and oral communication
Advanced Computer knowledge
Good knowledge of advanced mathematical skills
CONSIDERED A PLUS:
Bilingual English & Spanish a plus.
Keeps employees informed as to company/shift plans and progress
Planning is required to effectively manage shift operations
Requires both technical knowledge and administrative and daily interaction with Supervisors, Leads and Production Employees
Proactive mind-set and flexibility are important as well as the ability to work under just-in-time pressures
Develop respective reports to think "Outside the Box" pending catastrophic failure
Working Conditions and Physical Requirements:
Engagement with employees in the plant is required but some work will be in an office environment. 
Must be willing/able to perform duties and responsibilities in a food manufacturing environment, adhering to all required food safety protocols. 
Safely work independently and around others by following all required site procedures. 
Ability to stand for 8-10 hours when required
Ability to walk on flat and uneven surfaces.
Ability to walk up and down stairs
Ability to work in a normal bakery atmosphere and the situations it may expose such as loud noises, strong smells, and dust/flour.
Able to hear; must be alert to sounds of machinery malfunctions; hear alarms and emergency announcements.