1 Associate Director, North America Clinical Applications Job in Minneapolis, MN
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Associate Director, North America Clinical Applications
$198k-278k (estimate)
Full Time | Medical Technology
2 Weeks Ago
STAAR Surgical is Hiring an Associate Director, North America Clinical Applications Near Minneapolis, MN
Main Job Responsibilities / CompetenciesThis position provides management and execution of clinical applications resources to deliver on-site and remote clinical support to customers within the assigned territory, with the goal of increasing surgeon and clinic confidence and adoption of STAAR products.
STAAR Surgical is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
- Provides management and oversight of clinical applications team members and resources to conduct on-site and remote training activities to the surgical team.
- In partnership with direct supervisor, develops a sustainable process for onboarding new practices within the POD structure.
- Manages and conducts ongoing clinical training and education follow-up support for new surgeon customers and clinics following initial certification.
- Defines process and facilitates onboarding of new Clinical Application Specialists within the assigned territory.
- Maintains tracking of Clinical Application Specialist metrics, including for the CAS Incentive Plan, and impact within North America.
- Conducts job coaching of Clinical Application Specialist team, including co-travel.
- Attends medical conferences as assigned.
- Trains / speaks at medical education activities at defined clinics and conferences as needed.
- Participates in the dissemination of key clinical marketing messages (STAAR news & highlights, latest clinical research and journal articles, new products and developments) and educates on usage of this material to improve adoption of ICL and support commercial use.
- Participates in the identification of potential surgical practices and customers.
- Follow up of customer complaints with our Clinical Department in order to enhance the current time frames and accuracy in reporting claims.
- Conducts regular field visits with the North American Clinical Applications Specialists team.
- Facilitates the introduction of new products and innovations to customers, through the CAS team.
- Oversight of the clinical applications team to monitor the progress of surgical practices by maintaining close contact with surgeons, optometrists and clinic personnel.
- Manages CAS team involvement, in coordination with Professional Education team, in local educational events (including dedicated ICL events, wet labs, User Meetings, Symposia, etc.)
- Works closely with Territory Managers, Practice Development colleagues, and Professional Education team members in the coordination of business activities to meet the annual objectives
- Travels up to 50%.
- Other duties as assigned.
- Bachelor’s degree or equivalent combination of education/experience.
- Optometrist background strongly preferred.
- 5 or more years in a Clinical Applications role.
- Similar position in the past 5 years.
- Background and experience in ophthalmic surgical and clinic settings.
- Supervisory/Leadership experience strongly desirable.
- Excellent communication and presentation skills.
- Ability to adapt to different individuals at all levels, results driven, organized, professional manner.
- Demonstrated leadership.
- Strategic planning skills.
- Proficient in Microsoft Office suite.
- Valid passport for travel within region.
STAAR Surgical is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Medical Technology
SALARY
$198k-278k (estimate)
POST DATE
05/27/2024
EXPIRATION DATE
07/13/2024
WEBSITE
staar.com
HEADQUARTERS
MONROVIA, CA
SIZE
500 - 1,000
FOUNDED
1982
TYPE
Public
REVENUE
<$5M
INDUSTRY
Medical Technology
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About STAAR Surgical
STAAR manufactures advanced intraocular lenses, implantable COLLAMER lenses, glaucoma implants, and other ophthalmic devices.
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